Renewals Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the complete renewal negotiation process while maintaining expertise in commercial contracts.

• Utilize internal Netwrix networks to effectively collaborate across functions and regions.

• Have a strong understanding of Netwrix Terms and Conditions.

• Implement mutually advantageous negotiation techniques.

• Apply commercial strategies and principles of forecasting.

• Evaluate the customer base and communicate up-sell/cross-sell opportunities to the Sales and Customer Experience teams.

• Create and execute the renewal process to ensure timely closure of renewals.

• Engage directly with customers to negotiate terms and conditions and finalize renewal contracts.

• Accurately forecast renewals to provide realistic monthly and quarterly targets.

• Enhance customer retention while continuously improving the customer experience and automating the customer journey.

• Collaborate with Customer Experience and Revenue Operations partners to implement improvements in the renewal process.

⛳️ Requirements

• Minimum of 2 years’ experience in renewal execution and negotiation.

• Must possess a curiosity-driven attitude that seeks to win.

• Proven history of meeting sales or renewal targets consistently.

• Experience thriving in a fast-paced and rapidly changing environment.

• Capability to assess current processes and implement changes as necessary.

• Familiarity with Salesforce and tools for managing opportunity data.

• Exceptional communication and interpersonal abilities.

• Proactive approach with a results-oriented mindset.

• Strong ability to work collaboratively as a team player.

• Deep empathy for customers coupled with a passion for revenue and growth.

• Proficient with sales technology to enhance the customer experience.

🏝️ Benefits

• Competitive health benefits.

• Ongoing learning and development opportunities.

• A work environment that is team-oriented, collaborative, and innovative.

• Regular company town halls to keep you informed.

• Opportunities for career growth and advancement.

• Remote-first work culture.

• Frequent face-to-face interactions with colleagues, customers, and partners.