Reliability Network Engineer

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Assist in ensuring the reliability, performance, and scalability of the service provider network.

• Set up and activate new fiber access sites and customer services.

• Configure and test services that are customer-facing.

• Implement approved network modifications while minimizing risk and reducing downtime.

• Document changes made and verify post-change success criteria.

• Address NOC escalations and troubleshoot issues related to Layer 2/Layer 3 networks.

• Act as an escalation point for trouble tickets that require engineering expertise.

• Maintain network diagrams, documentation, and standard operating procedures.

• Monitor the health of the network and proactively identify and resolve potential issues.

• Collaborate with Sales Engineering and Project Management to provide enterprise/E-Rate solutions.

• Work together with Tier 2/3 engineers on complex issues and projects.

⛳️ Requirements

• Bachelor's Degree.

• Experience with routing and switching, preferably with Juniper.

• Knowledge of VLAN Trunking, Q-in-Q, and tunneling.

• Hands-on experience with GPON and fiber installations is advantageous.

• Juniper JNCIA-Junos or JNCIS-SP certification (or equivalent experience) is preferred.

• Familiarity with Microtik, Adtran, and ADVA platforms.

• Understanding of BGP, OSPF, IS-IS, MPLS, and VPLS.

• Strong troubleshooting capabilities and a systematic approach to problem-solving.

• Effective communication skills with both technical and non-technical stakeholders.

• Ability to work independently as well as collaboratively within a team environment.

🏝️ Benefits

• Optional Work from Home.

• Minimal travel percentage.