Network Engineer I

This is a fully remote position, open to applicants in United States.

📋 Description

• Support Mission Produce’s global networks and server infrastructure across cloud environments, ERP systems, offices, data centers, and remote locations.

• Conduct routine administrative responsibilities such as patching and upgrading or replacing hardware.

• Monitor network services and address break/fix issues and support requests submitted via the ticketing system.

• Collaborate with the IT Network Engineering Manager and global IT teams on additions, expansions, recommendations, new solutions, and enhancements.

• Work with vendor support and external contractors to resolve outstanding tickets.

• Assemble, install, maintain, and troubleshoot hardware and software for networks, servers, workstations, and peripherals.

• Oversee and maintain access-layer network devices across Mission’s global enterprise.

• Plan, install, configure, and maintain local area network switches and wireless networks.

• Execute scheduled maintenance, updates, and patching to mitigate security issues and vulnerabilities.

• Manage routers, switches, wireless LAN controllers, and wireless access points.

• Adhere to established standard operating procedures while working as part of a team.

• Read, create, and modify technical procedures and drawings.

• Assist the IT Network Engineering Manager with the configuration, implementation, and maintenance of network connectivity.

⛳️ Requirements

• An associate degree or a comparable combination of work experience, education, and training.

• 3–5 years of experience in network administration, specifically managing routers, switches, and wireless networks.

• Hands-on experience in installing, upgrading, and troubleshooting Cisco data and wireless networks.

• Strong familiarity with Cisco IOS, encompassing routers, switches, and wireless LAN controllers.

• Proficient in configuring VLANs and comprehending STP and RSTP.

• Practical experience in troubleshooting L1, L2, and L3 issues.

• Capability to configure network devices using the CLI.

• Experience with IP networking design and operations under RFC 1918, including subnetting, VLSM, and CIDR notation.

• Proven experience in troubleshooting network problems.

• Excellent verbal and written communication skills.

• Knowledge of DNS, DHCP, LDAP, RADIUS, TACAC+, and AAA.

• Willingness to travel to remote sites in various geographical areas if necessary.

• On-call availability and the ability to work outside regular business hours based on business requirements.

• Capability to work in manufacturing, food processing, and cold storage settings.

• Ability to lift and rack IT equipment, such as routers and switches, in data centers and networking IDFs.

• Willingness to work Eastern Time hours, from 8:00 AM to 5:00 PM ET.

• Required to respond to work authorization/sponsorship questions for legal employment in the United States.

• Preferred certifications: CCNA, MCP, MCSA, MCSE, MCITP, MSCE, A+, Net+, Security+.

• Bilingual Spanish is an advantage.

🏝️ Benefits

• Fully remote work arrangement.

• On-call availability and work outside normal business hours as per business requirements.

• Opportunity to engage in global network and server infrastructure projects.