Relationship Manager

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Act as the primary liaison for clients and internal teams (Sales, Marketing, Management) to enhance communication and operational efficiency.

• Create and implement detailed account strategies aimed at establishing profitable deal structures and innovative partnerships to boost incremental revenue.

• Recognize and develop a strong pipeline of opportunities designed to enhance partnership profitability and overall contribution margins.

• Direct high-stakes contract negotiations and renewals to ensure long-lasting partnerships and achieve profitable results.

• Foster multi-tiered client relationships and utilize internal Fiserv networks to drive and execute growth strategies.

• Achieve or surpass assigned sales targets through proactive renewals and the cross-selling of products in cooperation with Subject Matter Experts (SMEs).

⛳️ Requirements

• Bachelor’s degree or a combination of relevant work experience, education, and military service.

• At least 6 years of experience in Relationship Management.

• Proven experience in managing and expanding relationships while executing cross-functional strategies to promote revenue growth with large clients.

• Background in the payments and/or fintech sector.

• Familiarity with Fiserv systems, including Salesforce or similar eCRM tools, is advantageous.

• Strong analytical and critical thinking abilities with an emphasis on assessing metrics to shape client strategies and approaches.

• Highly skilled in utilizing Microsoft tools: Word, Excel, PowerPoint, and Outlook.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off