Regional Sales Manager – Instruments

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and enhance strategic relationships with key clients in the life sciences sector.

• Act as the main contact for strategic clients.

• Hold regular meetings to grasp client objectives, challenges, and requirements.

• Align the company's products and services with client objectives through a consultative methodology.

• Discover upselling, cross-selling, and new business opportunities within current accounts.

• Achieve or surpass revenue and performance targets.

• Monitor account performance and deliver precise forecasts for revenue and renewals.

• Update senior management on the status of key accounts.

• Ensure contract renewals and offer solutions for evolving client requirements.

• Track account health and proactively resolve issues impacting client satisfaction or retention.

• Assist in onboarding new clients and integrating products or services.

• Address client concerns utilizing internal resources and processes.

• Collect client feedback and deliver actionable insights to the appropriate teams.

• Collaborate with sales, product management, marketing, customer success, and senior leadership.

• Stay updated on company offerings, industry trends, and competitive insights.

• Keep precise key account records in the CRM system, such as Salesforce.

• Document client interactions, meetings, opportunities, and action items.

• Provide timely updates on account activities, performance, and progress towards targets.

⛳️ Requirements

• Bachelor’s degree in Business, Sales, Marketing, or a related discipline, or equivalent experience.

• At least 2 years of experience in account management, sales, or customer success.

• Proven ability to manage key or strategic accounts.

• Strong interpersonal skills when dealing with senior-level decision-makers and stakeholders.

• Capability to assess client needs and suggest customized solutions.

• Proficient in negotiating contract terms, pricing, and service agreements.

• Exceptional verbal and written communication skills.

• Ability to handle multiple projects and accounts at the same time.

• Strong organizational abilities.

• Capacity to work independently and meet revenue and customer satisfaction objectives.

• Proficiency in CRM systems, including Salesforce.

• Knowledge of life science products, services, and applications.

• Competence in navigating complex sales processes, including long-term contracts, large deals, and multi-stakeholder negotiations.

• Ability to lift up to 15 pounds.

• Capability to use a computer and perform frequent repetitive motions.

• Must meet applicable work authorization requirements.

🏝️ Benefits

• Opportunities for potential bonuses.

• Equity awards.

• Commission target ranging from $50,000 to $55,000.

• Comprehensive benefits package.

• Options for medical, dental, and vision insurance.

• Health savings account (HSA).

• Flexible spending accounts (FSA) for healthcare and dependent care.

• Company-paid short-term and long-term disability insurance.

• Company-sponsored life insurance and AD&D coverage.

• Flexible Time Off Policy.

• Paid sick leave of 48 hours per calendar year.

• Four weeks of paid Caregiver leave after one year of service or in accordance with state leave laws.

• 401(k) plan with a 4% Safe Harbor company match on a 4% employee contribution, commencing on Day 1.

• Employee Wellness and Financial Assistance Resources provided through Cigna and NY Life.

• Nine paid company holidays each year.

• Option for remote work.