Regional Sales Manager, Hospitality & Linen Management Solutions

This is a fully remote position, open to applicants in Spain.

📋 Description

• Take charge of direct sales growth within the designated EMEA territory, concentrating on luxury and full-service hotels, resorts, hotel management companies, and select ownership groups.

• Generate and convert a qualified sales pipeline through outbound prospecting, industry connections, referrals, opportunities within the installed base, and inbound demand.

• Promote HID Acuity and Invotion Linen Management solutions tailored to customer operational needs and readiness for change.

• Facilitate discovery sessions with stakeholders from hotel operations, finance, procurement, IT, and ownership.

• Identify pain points, outline requirements, and set measurable business outcomes.

• Engage economic buyers early, validate decision criteria and funding, outline buying processes, and uphold mutual action plans.

• Create ROI cases, proposals, demonstrations, site assessments, and pilot programs.

• Manage internal resources for solution design, technical validation, pricing, contracting, and implementation handover.

• Foster relationships with regional commercial laundries and linen suppliers as a secondary channel by marketing HID RFID textile tags and building referral networks.

• Collaborate with Sales leadership on national or multi-country accounts.

• Ensure accurate Salesforce activity tracking, pipeline stages, close plans, and forecasts.

• Achieve quarterly and annual revenue goals.

• Represent HID at hospitality and textile-services industry events.

• Monitor competitor activities and market trends while sharing customer insights to enhance go-to-market strategies and product positioning.

⛳️ Requirements

• Minimum of five years of successful B2B sales experience in hospitality technology, hotel operations solutions, commercial laundry, linen services, or a closely related sector.

• Established connections within the EMEA hotel market are highly preferred.

• Relevant relationships with commercial laundry or linen suppliers are advantageous.

• Experience in managing long-cycle, multi-stakeholder opportunities that involve software, hardware, services, and operational changes.

• Familiarity with linen, laundry, RFID, or inventory-management workflows is a plus.

• Bachelor’s degree or an equivalent combination of education and relevant commercial experience.

• Proven hunter mentality with a history of converting complex new business opportunities.

• Strong understanding of hotel operations and credibility when engaging with general managers, rooms and housekeeping leaders, finance, procurement, IT, and ownership stakeholders.

• Consultative solution-selling capabilities, including discovery, value quantification, business-case development, objection handling, negotiation, and closing.

• Ability to differentiate genuine buying commitment from mere interest, disqualify weak opportunities, and concentrate on accounts with a credible path to revenue.

• Capacity to generate demand for a developing solution category and translate operational challenges into funded transformation initiatives.

• Experience in selling across multiple countries and cultures.

• Strong skills in territory planning, account prioritization, and time management.

• Disciplined use of CRM, sales processes, prospecting tools, forecasting, and performance metrics.

• Proficiency in Salesforce or a similar CRM system.

• Competence with Microsoft 365 applications and virtual presentation, collaboration, and prospecting tools.

• Ability to learn and confidently demonstrate HID Textile Services software, hardware, and RFID-enabled workflows.

• Applicants must be legally authorized to reside and work in the hiring country.

• Immigration sponsorship is not available.

🏝️ Benefits

• Competitive salary and rewards package.

• Comprehensive benefits and annual leave options, promoting work-life balance.

• Flexible work environment.

• Abundant career development opportunities and resources.

• Regular feedback, training, and development opportunities.

• Flexible work arrangements.

• Options for job sharing or part-time work.

• A diverse, equitable, and inclusive workplace.

• Disability assistance or accommodation during the application process or to perform essential job functions.