Regional Sales Manager, Existing Accounts

This is a fully remote position, open to applicants in France.

📋 Description

• Sell enterprise security software solutions across the full range of CrowdStrike’s offerings.

• Generate additional revenue from current clients by encouraging usage adoption, expanding product offerings, and ensuring account renewals.

• Manage existing client relationships after the transition from new business Regional Sales Managers and Customer Success teams.

• Promote cross-selling and upselling of company products, including adaptable and scalable licensing options like Falcon Flex.

• Prepare for and carry out successful renewals for assigned accounts.

• Work collaboratively with new business Regional Sales Managers, Customer Success, Sales Engineering, Professional Services, Marketing, Channel/Alliances sales teams, Finance, Customer Support, and Alliance and Channel Partners.

• Manage the growth and retention of current accounts through cross-selling, upselling, prospecting for new products and use cases, and building relationships with key decision-makers.

• Create and implement detailed business plans for each account.

• Take charge of renewal forecasting, negotiation, and closure; identify renewal risks and address obstacles.

• Oversee post-twelve-month customer transitions to ensure product adoption, expansion, flexible purchasing model utilization, and renewal processes.

• Keep accurate records of forecasting, Net Revenue Retention, expansion quota achievements, flexible pool model usage, and product adoption.

• Record customer contacts and activity data in CRM/Marketing software.

• Advocate for CrowdStrike products, enhance brand recognition and awareness, and share success stories.

• Offer customer insights for improvements in products, systems, and processes.

• Primarily work in the field, away from the home office or company office location.

• Engage with executive-level customer decision-makers, including CXO-level contacts.

⛳️ Requirements

• Possess expert-level experience and utilize professional concepts and company goals to creatively and effectively address complex issues.

• In-depth industry knowledge and a comprehensive understanding of customer decision-making processes, goals, strategies, and business objectives.

• Exceptional presentation, customer service, financial/business acumen, and negotiation skills across all levels of customer interaction.

• A complete, holistic understanding of the business and technical contexts related to key account opportunities.

• Motivated self-starter who demonstrates leadership within their account set and inspires others to engage.

• Proficient in consultative effectiveness and building trust with both internal and external customers.

• Thorough knowledge of sales methodologies, techniques, and the sales lifecycle for security software solutions, software business value concepts, and the company's products.

• Demonstrated experience in leveraging AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes.

• At least 5+ years of experience in closing strategic software sales.

• A BA/BS degree or equivalent educational background is preferred.

🏝️ Benefits

• Competitive compensation and equity awards that lead the market.

• Comprehensive wellness programs for both physical and mental health.

• Generous vacation and holiday policies for proper recharging.

• Paid parental and adoption leave policies.

• Opportunities for professional development available to all employees, regardless of position or level.

• Employee Networks, local neighborhood groups, and volunteer opportunities to foster connections.

• A vibrant office culture featuring world-class amenities.

• Great Place to Work Certified™ globally.