Regional Sales Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee a designated region as specified by the US President of Sales.

• Serve as the primary liaison between clients and Pineapple, emphasizing face-to-face interactions.

• Cultivate and maintain robust client relationships.

• Schedule 20 quality in-person meetings each month with key decision-makers.

• Organize and attend appointments, efficiently managing travel and time; travel may extend for several days at a time, with 2–3 weeks of travel per month.

• Follow up on every opportunity within 48 hours, with assistance from the broader sales team.

• Keep in regular monthly contact with relationships and update top-level contacts on new products within two weeks of launch.

• Create and execute sales strategies to achieve or surpass targets.

• Analyze data and provide advice on strategic methods to maximize sales.

• Recognize upselling and cross-selling opportunities.

• Lead significant projects and ensure a strategic plan is established for each.

• Achieve or exceed KPIs.

• Develop a comprehensive understanding of Pineapple products and sell with confidence.

• Formulate account plans that detail client business and growth potential, aligning company offerings with client objectives and needs.

• Articulate the value proposition of Pineapple's products and services.

• Keep clients updated on new developments or enhancements.

• Negotiate terms and conditions of sales agreements.

• Close deals and finalize client contracts.

• Collaborate with marketing, product development, and customer support teams to ensure a seamless client experience and address any issues.

• Track industry trends, competitors, and market conditions to uncover new business opportunities.

• Collect and communicate customer feedback to relevant departments for ongoing improvement.

• Develop strategies for client retention and prevent churn.

• Identify opportunities for renewal or extension.

• Carry out other ad hoc duties as necessary.

⛳️ Requirements

• Experience in business development, account management, or commercial sales.

• Ideally, experience working with architecture and design firms.

• A strong sales-focused mindset, capable of nurturing existing relationships while actively pursuing new business opportunities.

• A clean driving license.

• Willingness to travel frequently, sometimes on short notice, and stay overnight as required. Expect to be with customers approximately 2 - 3 days per week.

• An innate ability to identify new opportunities and convert them into sales.

• Confident, personable, and comfortable presenting to clients and senior stakeholders.

• Strong organizational skills, with the ability to manage a busy sales pipeline and effectively follow up on opportunities.

• Proficient in using CRM systems and sales data to manage accounts and identify opportunities.

• Comfortable working toward targets, KPIs, and tight deadlines.

• Highly self-motivated, proactive, and driven to achieve results.

• Strong commercial insight and an understanding of the factors that drive profitable growth.

• Exceptional written and verbal communication skills.

🏝️ Benefits

• Competitive Compensation - base salary plus commission.

• Blue Cross Blue Shield / Blue Care Network Healthcare options.

• Medical, dental, and vision coverage.

• HSA/FSA options.

• Mental Health support.

• 401(k) retirement plan.

• 15 days of PTO plus local public holidays.

• An additional day of leave for your birthday.

• For all new starters, we'll plant a tree in your honor. Currently, we have trees planted in the UK, Tanzania, Uganda, Kenya, and Madagascar.

• Team socials and events.

• Monthly pizza Friday.

• Employee referral bonus scheme.