This is a fully remote position, open to applicants in New York.

📋 Description

• Collaborate closely with various Regional Account Managers within the designated regional territory.

• Provide assistance to the sales team on technical aspects related to pre-sales, sales calls, and post-sales activities.

• Help in evaluating sales leads from a technical perspective.

• Act as the primary technical resource during sales calls.

• Educate customers and partners on features, specifications, functionality, and integration.

• Serve as the lead technical point of contact for designated accounts regarding any technical issues.

• Coordinate with technical support and engineering teams to address, escalate, and resolve customer technical challenges.

• Deliver post-sales training to selected customers.

⛳️ Requirements

• 1-3 years of experience in technical or pre-sales support in the role of a sales or systems engineer.

• 3-5 years of experience in the administration of LAN/WAN/Internet services.

• Demonstrated knowledge of DNS, NFS, SMTP, HTTP, TCP/IP.

• Familiarity with Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus technologies.

• Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.

• Required experience with encryption and authentication technologies.

• Outstanding presentation skills.

• Bachelor's Degree or equivalent professional experience.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• 401(k) plan.

• 11 paid holidays.

• Vacation time.

• Sick leave.

• Comprehensive leave program.

• Equity program.

• Commissions based on the Sales Compensation Plan.