This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Collaborate closely with various Regional Account Managers within the assigned territory.

• Provide support to the sales team on technical matters during pre-sales, sales calls, and post-sales activities.

• Assist in evaluating sales leads from a technical perspective.

• Act as the primary technical resource during sales calls.

• Educate customers and partners about features, specifications, functionality, and integration options.

• Function as the lead technical contact for designated accounts concerning technical issues.

• Collaborate with technical support and engineering teams to address, escalate, and resolve customer technical problems.

• Deliver post-sales training to specified customers.

⛳️ Requirements

• 1-3 years of experience in technical or pre-sales support roles as a sales or systems engineer.

• 3-5 years of experience in the administration of LAN/WAN/Internet services.

• Demonstrated understanding of DNS and NFS, SMTP, HTTP, and TCP/IP protocols.

• Knowledgeable in Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Antivirus solutions.

• Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.

• Required experience with encryption and authentication technologies.

• Outstanding presentation abilities.

• Bachelor's Degree or equivalent experience is required.

• A Graduate Degree is preferred.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Disability insurance

• 401(k)

• 11 paid holidays

• Vacation time

• Sick time

• Comprehensive leave program

• Equity program

• Commissions based on the terms of the Sales Compensation Plan