Regional Sales Engineer

This is a fully remote position, open to applicants in Ecuador.

📋 Description

• Assist Sales teams throughout the presales journey.

• Engage in customer meetings to assess business and technical needs.

• Conduct product demonstrations and deliver impactful presentations.

• Address requests for proposals and technical inquiries.

• Create and convey value propositions tailored to client requirements.

• Guide customers in utilizing Business Information solutions and APIs.

• Support integration initiatives and data exchange frameworks.

• Convert business requirements into functional and technical specifications.

• Offer assistance on data quality, data mapping, company identification, and financial indicators.

• Provide technical support to key accounts and partners.

• Participate in steering committees and follow-up discussions.

• Uncover upsell opportunities and methods to enhance solution utilization.

• Ensure a high degree of customer satisfaction.

• Collaborate with Product Management, Delivery, Customer Success, and Support teams.

• Monitor incidents, product improvements, and specific requests.

• Represent the customer's voice within internal teams.

• Contribute to the ongoing enhancement of offerings and processes.

• Advocate for the adoption of digital and API solutions.

• Train customers, partners, and internal teams.

• Generate documentation, user manuals, and presentation materials.

• Engage in regional initiatives aimed at boosting the adoption of Business Information solutions.

⛳️ Requirements

• Established experience (minimum of 5 years) in Sales Engineering, Presales, Consulting, or Customer Solutions.

• Familiarity with Data, SaaS, Business Information, or APIs.

• Professional proficiency in both French and English.

• Capability to connect with business stakeholders, technical teams, and decision-makers.

• Strong understanding of Business Information and Credit Management solutions.

• Knowledge of REST API, JSON, OAuth, and application integration frameworks.

• Ability to analyze technical interactions and data flows.

• Awareness of data quality, company identification, and reporting challenges.

• Outstanding presentation and communication abilities.

• Capacity to clarify technical subjects to business stakeholders.

• Consultative, value-oriented approach.

• Strong focus on business development and customer satisfaction.

• Ability to thrive in an international environment.

• Excellent organizational skills, autonomy, and prioritization capabilities.

• Team-oriented with robust cross-functional collaboration skills.

• Competence in handling complex situations and customer escalations.

🏝️ Benefits

• 3 days of remote work each week

• Monthly remote-work subsidy of up to €30

• €12 vouchers for each day of remote work

• Access to an e-learning platform for learning 6 foreign languages, based on the type of employment contract

• €350 remote-work equipment allowance, depending on the type of employment contract

• Contribution towards the purchase of an electric bike, based on the type of employment contract