Regional Operations Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Lead a team of IKC Registered Nurses responsible for case managing dialysis and Chronic Kidney Disease (CKD) patients.

• Oversee the operational implementation of innovative care models for CKD Medicare Advantage patients.

• Supervise quality and performance metrics, including STARs metrics.

• Facilitate RN recruitment and oversee the onboarding process.

• Provide clinical leadership and training for RNs.

• Act as a pivotal leader in clinical and operational strategy alongside senior and cross-functional leadership.

• Manage Disease Management programs within the specified market or geographic area.

• Analyze and review data to enhance patient care outcomes.

• Develop and maintain relationships with both internal and external stakeholders.

• Offer clinical support to Registered Nurse Case Managers and provide direct nursing care when necessary.

• Lead direct reports and handle employment and HR functions, including payroll, PTO, hiring, onboarding, professional development, performance management, and disciplinary actions.

• Ensure adherence to regulations and DaVita policies.

• Monitor compliance with risk management and quality assurance standards.

• Achieve quality and metric objectives in Integrated Kidney Care programs.

• Coordinate activities with DaVita IKC management, Regional Medical Directors, cross-functional departments, and nursing staff.

• Evaluate processes for cost-effectiveness and work to minimize operational expenses.

• Implement initiatives and assess their impact on outcomes.

• Prepare and submit reports and analyses regarding team performance.

• Travel within the designated market and occasionally outside of it.

⛳️ Requirements

• A minimum of 5 years of management experience leading and overseeing teams is required.

• Experience in managing data-driven outcomes and process improvements is essential.

• Background in Primary Care and value-based care is required.

• Exceptional communication skills regarding medical management, operational, and business-related matters.

• Preferred minimum of 5 years in clinical nursing leadership.

• Valid Registered Nurse (RN) licensure is required.

• Intermediate computer skills are necessary.

• Proficiency in MS Word, Excel, PowerPoint, and Outlook is required.

• A home office with an Internet connection of at least 1MB upload and 1MB download speed is mandatory.

• Candidates must reside in the Mountain or Central time zone.

• Willingness to travel as needed is required.

• An unencumbered Registered Nurse license is essential.

🏝️ Benefits

• Medical, dental, and vision insurance coverage.

• 401(k) matching.

• Paid time off.

• PTO cash-out options.

• Family support resources.

• EAP counseling sessions.

• Access to Headspace®.

• Backup childcare and eldercare services.

• Maternity and paternity leave.

• Opportunities for professional development.

• On-demand virtual leadership and development courses available through StarLearning.

• Remote work from a home office.

• Travel within the market and occasional travel outside of it.