Regional Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the financial performance of various collegiate athletics retail locations within a designated territory.

• Formulate and implement sales strategies tailored to athletic seasons, championship events, special promotions, and campus initiatives.

• Evaluate sales patterns, customer traffic, inventory effectiveness, and essential business metrics to uncover growth potential.

• Achieve revenue, margin, and expense goals while ensuring operational excellence.

• Develop strategic business plans that support long-term growth and align with university partner objectives.

• Cultivate relationships with Athletics Departments, Campus Administrators, Licensing Offices, and University stakeholders.

• Create merchandise strategies that resonate with institutional branding and enhance fan engagement.

• Engage in business reviews, planning discussions, and performance evaluations with campus leadership.

• Act as the primary field-level representative for retail initiatives and strategic projects.

• Oversee retail operations for football, basketball, baseball, and various athletic events.

• Manage staffing, inventory planning, merchandising, and operational readiness for game days and special events.

• Assess event performance and deploy strategies to boost sales and enhance the fan experience.

• Recruit, develop, and retain Store Managers and retail leadership teams.

• Conduct store visits, business evaluations, and coaching sessions.

• Establish standards for accountability, collaboration, customer service, and continuous improvement.

• Develop succession plans and opportunities for leadership growth.

• Guide performance management processes and ensure the consistent application of company standards.

• Ensure compliance with company policies, university guidelines, and NCAA licensing standards at all locations.

• Monitor inventory management, loss prevention, cash controls, safety compliance, and operational procedures.

• Support store refreshes, renovations, expansions, and the opening of new locations.

• Identify efficiencies that enhance service levels and profitability.

• Collaborate with merchandising teams on licensed apparel, headwear, gifts, collectibles, and athletic merchandise.

• Ensure stores convey the university brand through visual merchandising and promotional efforts.

• Optimize product assortments based on student, alumni, and fan purchasing behaviors.

• Maintain store presentation, product availability, and customer service excellence.

• Advocate for an engaging fan experience that fosters school pride and customer loyalty.

⛳️ Requirements

• Bachelor’s degree in Business, Retail Management, Marketing, Sports Management, or a related field.

• Over 5 years of experience in multi-unit retail leadership.

• Demonstrated success in driving sales growth, profitability, and operational excellence across multiple locations.

• Experience leading teams in a dynamic retail environment.

• Strong financial acumen and analytical skills.

• Exceptional leadership, communication, and stakeholder management abilities.

• Willingness to travel frequently, including weekends and evenings during athletic seasons and major events.

• Preferred: Experience in managing collegiate retail, campus bookstores, licensed merchandise programs, athletic venue stores, or professional sports retail operations.

• Preferred: Familiarity with collegiate athletics, fan engagement, and university business contexts.

• Preferred: Experience collaborating with licensing partners and managing licensed merchandise programs.

• Preferred: Background in supporting stadium, arena, or event-based retail operations.

🏝️ Benefits

• Bonus eligibility.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Paid vacation.

• 401k plan.

• Equal Opportunity/Affirmative Action employer.