Regional Human Resources Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate in the design and execution of employee strategies, policies, and programs that align with the organization's goals and values.

• Lead and oversee a team of HR Specialists.

• Engage in regional leadership meetings and provide guidance to RDOs, AVPs, and GMs within the designated region.

• Address employee grievances, complaints, and concerns, ensuring prompt resolution.

• Conduct comprehensive and unbiased investigations into employee complaints.

• Advise and train managers and supervisors on employee relations, performance management, disciplinary actions, conflict resolution, culture development, and organizational effectiveness.

• Identify potential employee relations challenges and create strategies for prevention or mitigation.

• Facilitate and engage in employee training, development programs, workshops, and meetings.

• Recognize high performers and collaborate with operations leadership to nurture team members.

• Develop cultural initiatives, tackle supervisor and associate relations challenges, and create additional training as required.

• Regularly visit hotels to address grievances and conduct investigations.

• Stay informed on industry trends and best practices.

• Conduct manager touch points and offer insights on fostering positive employee relations and preventing unionization.

• Develop and disseminate turnover and retention reporting metrics.

• Utilize HR data to pinpoint opportunities for improvement.

• Ensure adherence to federal, state, and local employment laws while supporting audit responses and employment inquiries.

⛳️ Requirements

• Bachelor’s degree in Human Resources, Business Administration, or Hospitality is preferred.

• PHR/SPHR/SHRM-CP/SHRM-SCP certification is preferred.

• Required experience in the hospitality industry or another sector with a significant hourly employee population.

• Must currently reside in California.

• Exceptional oral and written communication skills.

• In-depth understanding of California and federal labor relations laws.

• Ability to comprehend, interpret, and implement relevant laws, guidelines, regulations, ordinances, and policies.

• Capacity to remain tactful, composed, and persuasive in challenging or confrontational situations.

• Willingness to travel to hotels as needed.

• Bilingual proficiency in English and Spanish is highly preferred.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Disability insurance

• Life insurance

• Generous 401(k) retirement match

• Paid Holidays

• Paid Time Off

• Employee Assistance Program and Fund