Regional Distribution Manager – Supply Chain

This is a fully remote position, open to applicants in Thailand.

📋 Description

• Oversee Dairy Queen's network of authorized distributors to guarantee a steady, competitive, and dependable supply of approved products, ingredients, and packaging.

• Foster profitable expansion across product categories within the designated U.S. region.

• Act as the main supply chain leader for franchisees, operators, distributors, and internal stakeholders.

• Offer strategic direction, operational support, and solutions to complex distribution and supply chain issues.

• Enhance distributor performance, focusing on fill rates, perfect orders, timely delivery, approved-product distribution, and SKU optimization.

• Recognize opportunities for supply chain savings and growth.

• Conduct annual distribution assessments and maintain relationships with distribution center account executives and senior account personnel.

• Articulate supply chain strategy and initiatives to franchisees and operational teams.

• Create implementation strategies for new product launches and limited-time offers.

• Evaluate warehouse operations, inventory management, product quality, and service standards.

• Suggest policy and procedure modifications and formulate corrective action plans.

• Collaborate with Quality Assurance to enforce distribution quality assurance programs and policies.

• Utilize and enhance advanced reporting solutions from Arrowstream and other platforms.

• Work in tandem with the assigned Franchisee Support Analyst and uphold cross-functional relationships.

• Manage contract renewals and requests for proposals (RFPs).

• Analyze inventory movement, proprietary items, inventory turnover, lead times, and expedited freight costs.

• Identify inventory risks and create mitigation strategies.

• Establish and communicate product planning responsibilities and monitor distributor accountability.

• Provide weekly audit reports on unapproved products.

• Collaborate with Product Development and FSQR to approve and monitor distributor-branded item costs.

• Enhance distributor performance through regular reviews of the Distributor Report Card.

• Manage the introduction of new products and limited-time offers, along with inventory and service levels.

• Participate in the annual Supply Chain Summit.

• Assist credit managers in the collection of distributor accounts receivable.

• Provide guidance to Purchasing Managers regarding warehouse and product conditions.

⛳️ Requirements

• B.A. or B.S. degree in business or a related field, or a comparable combination of education and work experience.

• A minimum of 5–7 years of relevant supply chain and/or store operations experience.

• Preferred experience in foodservice distribution.

• Strong grasp of the foodservice industry and supply chain management principles.

• Willingness to travel to distributors and their markets approximately 15 days each quarter.

• Capability to drive a vehicle for operator and distributor visits.

• Ability to remain seated in a vehicle for up to 8 hours daily.

• Excellent collaboration and teamwork skills.

• Proven team leadership and cross-functional liaison capabilities.

• Aptitude for driving process enhancements.

• Proficiency in multitasking and prioritizing various projects in a deadline-focused environment.

• Skills in problem identification, information collection, and solution formulation.

• Strong time management, organizational skills, attention to detail, and accuracy.

• Outstanding customer service orientation.

• Must have authorization to work in the United States without employer sponsorship.

🏝️ Benefits

• Bonus eligibility.

• Medical insurance.

• Dental insurance.

• 401(k) matching.

• Paid time off.

• Volunteer time.

• Parental leave.

• Hybrid work schedule.

• Inclusion and belonging initiatives.