Regional Distribution Manager – Supply Chain

This is a fully remote position, open to applicants in Thailand.

📋 Description

• Oversee Dairy Queen's network of authorized distributors to guarantee a consistent, competitive, and reliable supply of approved products, ingredients, and packaging.

• Propel profitable growth across product categories within the designated U.S. region.

• Act as the main supply chain leader for franchisees, operators, distributors, and internal stakeholders.

• Offer strategic guidance, operational support, and solutions for complex distribution and supply chain issues.

• Manage and enhance distributor performance, focusing on fill rates, perfect orders, on-time delivery, approved product distribution, and SKU rationalization.

• Discover savings and growth opportunities within the supply chain.

• Conduct annual distribution reviews and maintain relationships with distribution center account executives and senior staff.

• Communicate supply chain strategies and programs to franchisees and ADQ operations.

• Formulate implementation plans for new product launches and Limited Time Offers.

• Assess warehouse operations, inventory management, product quality, and service levels.

• Suggest policy and procedure modifications and create corrective action plans.

• Collaborate with Quality Assurance to enforce the ADQ Distribution Quality Assurance program and policies.

• Utilize and develop advanced reporting solutions from Arrowstream and other systems.

• Work in coordination with the assigned Franchisee Support Analyst.

• Cultivate inter-company and cross-functional relationships to achieve organizational goals.

• Oversee contract renewals and RFPs.

• Analyze inventory movement, proprietary items, inventory turnover, and lead times.

• Review and manage expedited freight costs.

• Identify risks and create mitigation strategies for inventory loss or write-offs.

• Develop and communicate product planning obligations while ensuring distributor accountability.

• Monitor and provide weekly reports on unapproved products.

• Collaborate with Product Development and FSQR to approve and monitor costs for distributor-branded items.

• Enhance distributor performance through regular metric evaluations and continuous improvement.

• Manage introductions of new products/LTOs, inventory, and service levels.

• Engage in planning and executing the annual Supply Chain Summit.

• Assist credit managers in the collection of distributor accounts receivable.

• Provide guidance to Purchasing Managers on warehouse and product situations.

⛳️ Requirements

• Bachelor's degree (B.A. or B.S.) in business or a related field, or a comparable combination of education and work experience.

• A minimum of 5–7 years of relevant supply chain and/or store operations experience.

• Experience in foodservice distribution is preferred.

• In-depth understanding of the Foodservice Industry and Supply Chain Management.

• Willingness to travel to distributor locations and markets approximately 15 days per quarter.

• Capability to drive a vehicle for operator and distributor visits.

• Ability to remain seated in a vehicle for up to 8 hours per day.

• Strong collaborative skills in a team environment.

• Proven leadership and cross-department collaboration abilities.

• Aptitude for driving process improvements.

• Proficient in multitasking and prioritizing various projects in a deadline-driven setting.

• Skilled in identifying problems, gathering pertinent information, and proposing realistic solutions.

• Excellent organizational skills with a focus on detail and accuracy.

• Outstanding service orientation.

• Must have authorization to work in the United States without employer sponsorship.

🏝️ Benefits

• Eligibility for bonuses.

• Medical insurance coverage.

• Dental insurance coverage.

• 401(k) matching program.

• Paid time off.

• Volunteer time off.

• Parental leave.

• Hybrid work schedule.

• Initiatives for inclusion and belonging.