Regional Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and lead a team of Local Coordinators responsible for the efficient placement of J-1 exchange students with host families.

• Collaborate with Local Coordinators to ensure the placement of at least 100 exchange students each year.

• Evaluate and pre-approve all student placements submitted by the team.

• Partner with the Program Support Team on escalated student support matters that require sourcing for new placements.

• Formulate a regional development strategy, including the recruitment of Local Coordinators and organizing regional training meetings.

• Ensure that Local Coordinators are well-informed about Greenheart's policies and procedures, representing the organization in a professional manner.

• Uphold compliance with Department of State regulations by ensuring all required student documentation is accurately maintained in the database.

• Maintain regular communication with staff at the Chicago office via email, phone, and Microsoft Teams.

• Provide input on policies and processes, assisting in devising solutions for program-related challenges.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• A minimum of 3 years of experience as a Regional Manager/Director or in a similar capacity within the BridgeUSA Exchange Visitor program.

• Previous industry experience is essential; candidates lacking prior industry experience will not be considered.

• Proven ability to recruit, train, mentor, and retain independent contractors.

• Capability to lead teams in recruiting volunteer host families, securing school placements, and placing exchange students in the U.S.

• Strong leadership, organizational, motivational, team-building, and mission alignment abilities.

• Comprehensive understanding and application of U.S. Department of State BridgeUSA program regulations and adherence to high compliance standards.

• Excellent communication skills, including the ability to present information, conduct trainings, and build relationships with schools, community organizations, and stakeholders.

• Exceptional judgment and problem-solving abilities.

• Willingness and readiness to travel within the designated region as required.

• Proficiency in identifying team OKRs, analyzing placement data and performance metrics, enhancing recruitment efforts, and supporting regional growth.

• Experience in reviewing applications, conducting assessments, and ensuring documentation accuracy and timeliness.

• Outstanding customer service, networking, and community engagement skills.

• Professional demeanor, tact, compassion, and a willingness to listen and understand.

• Knowledge of social media and marketing strategies.

• Adaptability and flexibility.

• Proficiency in Microsoft Office Suite (Word, Outlook, Excel, SharePoint, Teams).

• Reliable internet access.

• Must be authorized to work in the United States and possess a U.S. physical address for tax, payroll, and employment purposes.

• The applicant's state of residence must be approved prior to hiring.

• A cover letter is required.

🏝️ Benefits

• Incentive compensation of approximately 15% or more of base salary through bonuses and/or commissions, subject to applicable program terms.

• Medical, dental, and vision insurance.

• Retirement benefits.

• Paid time off.

• Paid holidays.

• Sick leave.

• Parental leave.

• Option for remote work.

• Travel incentives.

• Opportunity to work with purpose and make a meaningful impact.