Regional Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the growth, impact, and operational effectiveness of the B Corp movement in the United States and manage the Canadian B Corp community while laying the groundwork for an expanded Canadian presence.

• Convert B Lab's global strategy into a cohesive market strategy and annual operational plan for the US and Canada.

• Lead the market team while cultivating high-trust relationships with B Corps, business leaders, and partners.

• Provide strategic guidance, foster collaboration, and support the development of practical, locally relevant initiatives.

• Take ownership of market performance, resource allocation, the operational model, and profit and loss (P&L) management.

• Create multi-year roadmaps and annual operating plans for certification, recertification, community development, and revenue growth.

• Enhance recertification processes, minimize churn, and balance revenue performance with retention, community engagement, and mission impact.

• Lead, mentor, and unify a distributed team across the US and Canada during organizational changes.

• Develop leadership capabilities and succession pathways.

• Direct annual planning, budgeting, forecasting, financial management, and risk assessment.

• Ensure compliance with legal, regulatory, and data protection standards while eliminating operational hurdles.

• Act as a prominent ambassador for B Lab and the B Corp movement throughout the US and Canada.

• Manage relationships with strategic partners, funders, policymakers, business networks, major accounts, and renewal stakeholders.

• Advocate for collective-action initiatives that drive policy and market changes.

• Maintain market dashboards that reflect growth, revenue, retention, community health, and impact metrics.

• Conduct regular performance evaluations and disseminate market intelligence across B Lab.

• Provide US and Canada insights to the development of global strategy and standards.

• Report to the Chief Markets Officer and supervise Customer Success & Growth, Programs & Policy, Community, and Recertification & Marketing Communications.

⛳️ Requirements

• A minimum of 10 years of progressive commercial leadership experience, with responsibility for revenue growth, customer retention, and P&L performance in a membership organization, certification body, B2B services firm, or similarly complex, mission-driven organization.

• Proven track record of developing and implementing commercially viable growth strategies, including budgeting, forecasting, pricing, margin management, pipeline development, and performance oversight.

• Experience in building and leading high-performing, distributed teams through periods of change.

• Established senior-level connections within the US private sector, with experience in Canada being a plus.

• Demonstrated ability to manage and influence senior stakeholders, including boards, executive committees, strategic partners, and major accounts.

• Familiarity with the B Corp certification process, the purpose-driven business landscape, and B Lab's mission and Theory of Change.

• Accountability for P&L, revenue and margin objectives, and identifying new market, product, and revenue opportunities.

• Credibility with C-suite executives and investors; adept at converting senior relationships into commercial and mission-oriented outcomes.

• Capacity to unite teams around a common vision, navigate challenging discussions, and manage change with sensitivity.

• Ability to lead during organizational transformation, function effectively amidst ambiguity, and maintain informed decision-making.

• Skill in aligning global B Lab strategy with local market realities.

• Competence in making timely, evidence-based decisions to enhance growth and impact.

• Additional valuable experiences include senior commercial leadership within a US B Corp or mission-driven business; business development and account growth in membership, association, or subscription/renewal models; connections within B Lab's US B Corp community; and engagement in policy, advocacy, or ESG-related private sector activities.

• Resume and completion of standard application questions are required.

🏝️ Benefits

• Comprehensive health benefits package, including access to medical, vision, and dental coverage.

• Paid vacation time - in your first year, you will begin with 15 days (prorated to your start date).

• Additional paid time off for organizational closures.

• 403(b) retirement plan with a match of up to 3%.

• Unlimited sick and personal leave - use it as needed.

• After your first year of employment, receive 40 hours of paid time off for community service.

• Paid parental leave.

• Support for your professional development through time and budget allocation.

• A remote-first working environment.

• Flexible work arrangements that allow you to plan your work week around personal commitments.