Regional Designated Broker – Southwest Territory Lead

This is a fully remote position, open to applicants in Arizona, +6 more states.

📋 Description

• Act as the designated broker of record for the assigned states within the designated territory.

• Oversee operational performance, ensure compliance integrity, and uphold execution quality throughout the region.

• Track workload, regulatory complexity, MLS dynamics, and broker sentiment.

• Foster relationships with MLS executives, association leaders, state regulators, and key brokerages.

• Represent Zillow at MLS, association, state commission, and industry meetings.

• Provide insights on MLS sentiment, regulatory trends, and brokerage dynamics.

• Maintain active memberships in MLS and associations.

• Collaborate with Strategic Operations, Industry Operations, Brokerage Operations, and Licensing.

• Assist with policy updates, regulatory responses, MLS engagement, and operational modifications.

• Review and report on local MLS news, updates, and sentiment to leadership.

• Address customer care issues and help facilitate resolutions.

• Ensure adherence to licensing laws, MLS rules, bylaws, and operational manuals.

• Inform stakeholders of any regulatory or MLS rule changes within 24 hours.

• Review licensee reports and identify any anomalies.

• Conduct contract reviews and sign brokerage filings and MLS documentation as necessary.

• Monitor and report changes in co-listed properties.

• Implement standardized workflows and brokerage routines.

• Contribute to tooling, automation, and data enhancement initiatives.

• Support onboarding processes, paperwork transitions, retraining, and territory realignment.

• Respond to partner requests within one business day.

⛳️ Requirements

• Possession of an active real estate broker license in at least one state within the assigned territory (required).

• Willingness to obtain and maintain broker-level licenses in additional states as necessary.

• A minimum of 5+ years of experience in brokerage leadership roles.

• Active or former involvement in REALTOR® associations or MLS governance.

• Experience in engaging with MLS boards, associations, and brokerage leadership.

• Strong skills in stakeholder management and cross-functional collaboration.

• Willingness to travel up to 40–50% within the assigned territory.

• Experience as a Broker-in-Charge, Managing Broker, or Designated Broker is preferred.

• Comprehensive understanding of MLS governance and state regulatory frameworks.

• Active state real estate licenses and completion of required continuing education.

• Ability to adhere to state licensing laws, MLS rules, association bylaws, and brokerage operational manuals.

🏝️ Benefits

• Equity awards determined by factors such as experience, performance, and location.

• Opportunity to work remotely from a location of your choice.

• Flexible distributed work arrangement through Cloud HQ.

• Support for continuing education requirements.

• Commitment to equal employment opportunities and disability accommodations.