Regional Clinical Training Specialist

This is a fully remote position, open to applicants in Iowa, +2 more states.

📋 Description

• Deliver hands-on and/or remote post-sale training on digital intraoral imaging products in clinical environments.

• Provide training on imaging software and associated technologies.

• Act as the primary contact for training escalations within the designated territory.

• Collaborate with both internal and external teams to meet customers’ clinical requirements.

• Conduct training sessions for end-users on supported intraoral imaging products.

• Document and report on completed training sessions.

• Review and follow up on completed surveys to ensure that clinical training meets the needs of stakeholders.

• Investigate and manage escalations related to clinical training within the territory.

• Assist Clinical Program Managers and Product Management with the testing and implementation of new products.

• Facilitate billable clinical training sessions and create a pipeline of future training opportunities through customer engagement, needs assessment, and relationship management.

• Participate in tradeshows and educational events for clinical representation and support.

• Acquire and maintain certifications for supported products.

• Manage priorities and timelines effectively in a dynamic environment.

• Travel up to 75% as required by business needs.

• Perform additional duties or special projects as assigned.

⛳️ Requirements

• Associate's degree or equivalent certification and/or licenses.

• Minimum of 5 years of hands-on clinical dental experience.

• At least 2 years of experience in a customer-facing role.

• Proven experience with dental imaging equipment, including digital intraoral scanners (IOS).

• Ability to manage multiple projects concurrently.

• Demonstrated capability to work remotely and independently.

• Strong organizational skills with the ability to prioritize, plan, and execute tasks effectively.

• Excellent interpersonal and communication abilities.

• Valid state driver's license with a clean driving record.

• Willingness to work non-standard hours and travel, including weekends, as needed.

• Up to 75% overnight travel required.

• Bachelor's degree or an equivalent combination of education and experience is preferred.

• More than 2 years of training experience in a clinical setting is preferred.

• Advanced knowledge of radiology is an asset.

• Familiarity with Microsoft Dynamics is preferred.

• Advanced proficiency in Microsoft Office is preferred.

• Attributes such as adaptability, responsible decision-making, flexibility, a self-starting attitude, enthusiasm, teamwork, a focus on continuous improvement, change management, logical and creative thinking, poise, confidence, influence, and the ability to articulate the EBS philosophy are essential.

🏝️ Benefits

• Potential for an annual performance bonus.

• Medical, dental, and vision benefits may be provided.

• 401K matching opportunities may be available.

• Additional applicable compensation plans may be included.

• Option for remote work.

• Travel opportunities within the territory.