Regional Associate, Growth & Competition – Portuguese-Speaking

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate opportunities for listing optimization and performance trends across a selection of high-potential host accounts.

• Implement data-driven strategies that assist hosts in securing more bookings.

• Execute approximately 10-20 outbound calls each day.

• Engage with hosts through video conferencing and email, ensuring consistent follow-ups across various channels.

• Clearly present data using charts and approved tools.

• Articulate the platform's value to hosts effectively.

• Assist hosts in understanding how their pricing measures up against other booking platforms.

• Address frequently asked questions and common objections.

• Maintain a foundational understanding of technical integrations with diverse software partners.

• Record conversations, classifications, and follow-ups in Salesforce, Gong, and team trackers.

• Monitor progress toward quarterly objectives and adjust strategies on a weekly basis.

• Share insights, objections, and best practices with the team.

• Adhere to host communication guidelines by educating and informing hosts, offering objective data-driven insights, and enabling hosts to make informed pricing and business decisions.

⛳️ Requirements

• Proficiency in Portuguese.

• Comfort with phone and video communication, demonstrating the ability to establish rapport quickly with new contacts.

• Familiarity with outbound outreach and a high volume of daily calls.

• Highly organized and self-motivated, capable of managing a large portfolio and daily calling schedule.

• Curiosity and comfort with data: ability to interpret dashboards, identify patterns, and explain them clearly.

• Persistence and resilience in following up respectfully and adapting to varying conversations.

• Sound judgment and integrity in compliance with guidelines.

• Fluency in Spanish is preferred.

• 1-2 years of experience in inside sales, business development, account management, or host/partner success and onboarding, preferably within a marketplace or tech platform.

• Experience in customer service, sales, or hospitality; internships are acceptable.

• A completed Bachelor's degree or expected completion within the next 6 months in any field.

• Familiarity with CRM systems like Salesforce, call intelligence tools such as Gong, or outreach platforms like Mixmax.

• Proficient in using spreadsheets and dashboards, including Google Sheets and Tableau.

• Interest in travel, short-term rentals, or online marketplaces.

• Must possess authorization to work in the U.S. without sponsorship.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(K) plan.

• Structured ramp-up with comprehensive training.

• Competitive intelligence sessions.

• Tool walkthroughs with coworkers.

• Shadowing opportunities on host calls during initial weeks.

• Weekly performance data updates.

• Ongoing coaching to support your professional development.