Regional Associate, Growth & Competition – Great Lakes & Smoky Mountain

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate opportunities for optimizing listings and performance trends across a selection of high-potential host accounts.

• Leverage data-driven insights to assist hosts in attracting more bookings.

• Conduct approximately 10-20 outbound calls each day.

• Engage with hosts via video meetings and email, ensuring consistent follow-up across various channels.

• Clearly present data using charts and approved tools, while articulating the platform's value to hosts.

• Help hosts understand their pricing in relation to other booking platforms.

• Address frequently asked questions and common objections.

• Maintain a foundational understanding of technical integrations with different software partners.

• Document conversations, classifications, and follow-ups in Salesforce, Gong, and team trackers.

• Monitor progress towards quarterly goals and modify strategies weekly.

• Share insights, objections, and best practices with the team.

• Adhere to host communication guidelines by educating and informing hosts, delivering objective data-driven insights, and empowering them to make independent pricing and business decisions.

⛳️ Requirements

• Comfortable communicating over the phone and through video, with an ability to quickly establish rapport with new contacts.

• Familiarity with outbound outreach and managing a high volume of daily calls.

• Organized and self-motivated, capable of managing a large portfolio and daily call schedule.

• Curious and adept with data: able to interpret dashboards, identify patterns, and explain findings clearly.

• Persistent and resilient: able to follow up respectfully multiple times without taking silence personally, and adapt quickly during various conversations.

• Exercise good judgment and integrity while operating within compliance guidelines.

• Bachelor's degree completed or anticipated within the next six months (in any field).

• Experience with CRM tools (Salesforce), call intelligence tools (Gong), or outreach tools (Mixmax).

• Proficiency in spreadsheets and dashboards (Google Sheets, Tableau).

• Must possess authorization to work in the U.S. without sponsorship.

• 1-2 years of experience in inside sales, business development, account management, or host or partner success and onboarding (preferred).

• Experience in customer service, sales, or hospitality (internships included) (preferred).

• Interest in travel, short-term rentals, or online marketplaces (preferred).

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(K).

• Structured ramp-up with guided training.

• Competitive intelligence sessions.

• Tool walkthroughs with team members.

• Shadowing on host calls during your initial weeks.

• Weekly performance data.

• Regular coaching to support your professional growth.