Regional Associate, Growth & Competition

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate opportunities for listing optimization and analyze performance trends among high-potential host accounts.

• Utilize data-driven insights to assist hosts in increasing their booking rates.

• Conduct approximately 10-20 outbound calls daily.

• Connect with hosts through video meetings and email, ensuring consistent follow-ups across various channels.

• Present data utilizing charts and approved tools while articulating the platform's value proposition.

• Aid hosts in comparing pricing across different booking platforms, addressing any questions and objections.

• Maintain a foundational understanding of technical integrations with software partners.

• Log conversations, classifications, and follow-ups in Salesforce, Gong, and team trackers.

• Monitor quarterly objectives and adjust strategies on a weekly basis.

• Share insights, objections, and best practices with the team.

• Adhere to host communication guidelines by providing objective, data-driven education, empowering hosts to make informed pricing and business decisions.

⛳️ Requirements

• Comfortable communicating over the phone and via video, with the ability to quickly establish rapport with individuals you have not previously met.

• Experience with outbound outreach and managing a high volume of calls daily.

• Highly organized and self-motivated, capable of managing a large portfolio and daily call agenda.

• Inquisitive and comfortable working with data: able to read dashboards, identify patterns, and convey explanations clearly.

• Persistent and resilient; skilled at respectfully following up multiple times and adapting swiftly.

• Possess good judgment and integrity while adhering to compliance guidelines.

• Fluency in French is preferred.

• 1-2 years of experience in inside sales, business development, account management, or host/partner success and onboarding, preferably within a marketplace or tech platform.

• Experience in customer service, sales, or hospitality; internships are also considered.

• Bachelor's degree completed or anticipated within the next 6 months, in any field.

• Familiarity with Salesforce, Gong, or Mixmax.

• Proficient with Google Sheets and Tableau.

• Interest in travel, short-term rentals, or online marketplaces.

• Must be eligible to work in the U.S. without sponsorship.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(K).

• Structured ramp-up with guided training.

• Competitive intelligence sessions.

• Tool walkthroughs with teammates.

• Shadowing on host calls during your initial weeks.

• Weekly performance data reviews.

• Ongoing coaching to foster your growth.