Regional Account Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Propel sales growth by acquiring new customers, retaining existing ones, and expanding current accounts.

• Establish and nurture robust, trust-based relationships with pharmacy clients.

• Perform regular customer engagements, business evaluations, and strategic discussions.

• Act as a subject matter expert on the company's services and offerings.

• Customize solutions to address the unique needs of each customer.

• Work collaboratively with internal teams to swiftly and effectively resolve customer issues.

• Evaluate territory and customer sales patterns along with competitive dynamics.

• Achieve results that align with or surpass company objectives.

• Handle daily communications via email, phone, and text.

• Represent the organization in a positive and professional manner.

• Ensure adherence to relevant laws, regulations, and company policies.

• Manage expenses in a responsible manner.

⛳️ Requirements

• Associate or Bachelor’s degree, or a combination of education and experience equivalent.

• Proven, high-level customer service skills.

• Excellent abilities in communication, negotiation, and problem-solving.

• Strong time management, organizational, and analytical skills.

• Capability to adapt quickly, juggle competing priorities, and meet tight deadlines.

• Proficiency in using phone, email, and technology tools to manage customer relationships.

• A collaborative mindset with a strong sense of ownership and accountability.

• Ability to sit for extended periods, drive frequently, and travel extensively.

• Competence in using standard office equipment and technology.

• Close visual acuity and sustained mental concentration for data analysis and customer interaction.

• Valid driver's license with a clean driving record.

• Experience in independent pharmacy is a plus.

• 3–5 years of experience in customer relationship management.

🏝️ Benefits

• Home office work arrangement.

• Supportive, results-driven culture.

• Opportunities for career advancement.

• Chance to make a significant impact within independent pharmacies.