Regional Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee strategic client partnerships throughout the entire service lifecycle, which includes onboarding, recruitment, immigration, and arrival processes.

• Act as the main point of contact for designated accounts, facilitating monthly client meetings and weekly status updates.

• Cultivate relationships with key stakeholders, particularly C-suite executives.

• Organize and lead on-site client visits, encompassing agenda creation and executive presentations.

• Anticipate client needs and secure re-orders that align with hiring objectives.

• Collaborate with internal Recruitment, Legal, Immigration, and Customer Success teams to ensure smooth execution.

• Track and report on account metrics related to performance, growth, and service quality.

• Identify client needs, risks, and experience hurdles, leading internal efforts for resolution.

• Maintain records of client interactions and updates within CRM systems.

• Generate new client prospects through business development events, LinkedIn, and other avenues.

• Follow up with leads to establish strategic relationships with potential clients.

• Drive new business growth and expand portfolio targets within the designated territory.

• Collaborate with internal teams to address client issues and support business operations.

• Contribute insights on market trends, client feedback, and ideas for process improvements during strategic discussions.

• Oversee client-facing deliverables and manage internal operational projects.

• Monitor performance and create reports that measure account success metrics.

• Undertake additional duties and projects that support WWHS business objectives.

⛳️ Requirements

• A Bachelor’s degree in Business, Communications, or a related field; an MBA is preferred.

• More than 5 years of experience in account management, client services, or business development—ideally within healthcare staffing, immigration, or consulting sectors.

• Demonstrated success in managing intricate client relationships and enhancing revenue growth.

• Exceptional skills in presentation, communication, and engaging with executives.

• Proficient in CRM platforms (such as Salesforce, HubSpot) and the Microsoft Office Suite.

• Strong analytical and problem-solving abilities, with the capacity to prioritize competing demands and work effectively under pressure.

• Willingness to travel as necessary for client site visits or industry-related events.

🏝️ Benefits

• Eligible for commission

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities