Regional Account Manager

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Implement CAF's account-management strategy as an integral member of the team.

• Maintain existing sales and achieve designated growth within assigned accounts.

• Enhance current accounts through customer interactions, meetings, and training sessions, both in-person and online.

• Oversee program execution by analyzing sales data, gathering customer feedback, and conducting site visits.

• Cultivate relationships from store management to corporate leadership to bolster CAF program adoption.

• Develop account strategies that increase product utilization, enhance program support, and drive profitable sales.

• Organize efficient business travel within the territory while managing expenses prudently.

• Ensure CRM records, work plans, reports, and sales forecasts are accurate and up-to-date.

• Monitor competitors, market trends, pricing, products, and best practices.

• Address customer issues and propose improvements based on field observations.

• Customize sales presentations, training, and support to meet each customer's specific needs.

• Collaborate with CAF leaders and sales colleagues on rollouts, training initiatives, product testing, and account support.

• Report directly to the Vice President of Account Management.

⛳️ Requirements

• A minimum of three years of successful sales experience; experience in retail fuel, convenience, grocery, or related industries is preferred but not mandatory.

• Professional proficiency in both French and English is highly desirable.

• Willingness and ability to travel approximately 30% to Québec and neighboring Canadian markets, as well as within the United States.

• Must reside within about 45 minutes of a major airport.

• Strong sense of ownership, sound judgment, and alignment with CAF's culture and team values.

• Attention to detail, accuracy, and proven problem-solving skills.

• Excellent computer and organizational capabilities, including proficiency in Word, Excel, PowerPoint, CRM systems, and virtual meeting platforms.

• Exceptional written and verbal communication, interpersonal, and relationship-building abilities.

• Professional and consistent work habits, a strong work ethic, and a drive to meet customer and company objectives.

• Curiosity, adaptability, and a willingness to explore new ideas and provide solutions.

• Capability to meet CAF's pre-employment screening criteria.

• An undergraduate degree or equivalent relevant experience is considered a plus.

🏝️ Benefits

• Employee Assistance Program (EAP)

• Wellness Reimbursement Program - for activities such as gym memberships, golfing, activity passes, massages, etc.

• Performance bonus

• 401(k) Retirement plan with company matching

• Tickets at Work discount program

• Flexible scheduling

• Opportunities for educational advancement

• Recognition and rewards for work anniversaries, birthdays, and outstanding performance

• Paid Time Off (PTO)

• Eleven paid holidays, including the week of Christmas

• Maternity, paternity, and bereavement leave