Recruiting Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Lead, mentor, and cultivate a team of recruiters across global operations functions.

• Personally manage end-to-end searches for senior and/or executive-level Global Operations positions from intake through offer and closure.

• Act as a strategic talent advisor to senior leaders within Global Operations.

• Own team objectives, metrics, and reporting while providing data-driven insights to stakeholders and leadership.

• Represent the team in regular global forums, offering updates on funnel health and hiring progress.

• Foster cross-functional relationships with Finance, Employee Experience, and Global Operations teams to synchronize headcount priorities.

• Enhance operational rigor across the intake, sourcing strategy, pipeline management, offer execution, and closing processes.

• Identify and resolve pipeline escalations in collaboration with business leaders and cross-functional teams.

• Partner with Compensation, HR Business Partners, and Legal on complex offer structures, ensuring equitable and compliant hiring practices.

• Develop scalable processes and frameworks to boost efficiency, data integrity, and recruiter capacity planning.

• Advocate for an outstanding and personalized candidate experience.

• Construct, analyze, and present recruiting dashboards and pipeline analytics.

• Establish expertise and a trusted voice in operations recruiting.

• Contribute to the design of recruiting processes, tool selection, and the development of recruiting programs.

• Represent the recruiting team in conversations at the executive level, including capacity planning, headcount reviews, and quarterly business updates.

⛳️ Requirements

• 9+ years of comprehensive recruiting experience.

• Proven track record of personally leading senior-level searches.

• Minimum of 2 years managing and developing a team of recruiters.

• Strong functional expertise in at least one Global Operations sub-function is highly preferred (e.g., Customer Support, Trust & Safety).

• Experience in recruiting for global operations, business functions, or non-technical roles within a technology firm.

• Ability to build trust and credibility with senior business leaders, acting as a strategic partner.

• Experience in conducting market research, talent mapping, and proactive pipeline-building for senior-level roles.

• Strong data orientation with the capability to interpret pipeline metrics, forecast capacity needs, and translate insights into actionable strategies.

• Experience working in complex, multi-stakeholder hiring environments across various geographies and business units.

• Exceptional communication and influencing skills, demonstrating sound judgment in ambiguous situations.

• Proficiency with enterprise recruiting and HRIS tools such as Greenhouse, Workday, Gem, or similar systems.

• Proven ability to build inclusive pipelines and advocate for diversity throughout the hiring process.

• Capacity to manage a personal search load alongside leadership responsibilities.

• Must reside in California or within the PST time zone.

🏝️ Benefits

• Eligibility for bonuses.

• Eligibility for equity.

• Comprehensive benefits package.

• Employee Travel Credits.

• Disability-inclusive application and interview process, with reasonable accommodations available.