Recruiter/Scheduler

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Promote job openings at 2nd Family across various platforms using pre-approved budgets.

• Establish a steady stream of job candidates.

• Conduct preliminary screenings of applicants based on 2nd Family's criteria.

• Arrange interviews for candidates who meet the qualifications.

• Add scheduled interviews to the calendar and provide interviewers with resumes and phone-screen notes.

• Gather new caregiver information and ensure employee files are complete.

• Acquire signed onboarding documents and send the Orientation Manual via email.

• Accurately and promptly enter caregiver data into AxisCare.

• Scan and store necessary documents online.

• Collect updated versions of expired caregiver documents.

• Finalize scheduling by the end of business on Wednesdays for the upcoming two weeks.

• Follow up on shifts that have not yet been confirmed.

• Contact caregivers via phone, text, and email to fill shifts.

• Participate in the on-call rotation during weekends.

• Seek help from office assistants or management for scheduling tasks when necessary.

• Strive to fill shifts more than 48 hours before their commencement.

• Coordinate caregiver staffing to ensure that shifts are covered and patients receive the necessary care.

⛳️ Requirements

• Demonstrate professionalism and efficiency in both verbal and written English communication.

• Exhibit exceptional time management abilities, with a proven track record of meeting tight deadlines.

• Show a strong passion for providing outstanding service to both caregivers and clients.

• Handle documents, shifts, and staff coordination with thoroughness and attention to detail.

• Be adaptable and able to think quickly in response to last-minute changes.

• Hold a Bachelor’s degree in Business Administration or a related field.

• Possess 1–3 years of experience in scheduling, HR coordination, or relevant administrative roles within a healthcare or medical environment.

• Have familiarity with medical terminology and the basics of health insurance.

• Exhibit strong written and verbal English communication skills.

• Availability to work from 8:00 AM to 5:00 PM CST, Monday through Friday is required.

• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).

• Skilled in using Google Suite (Docs, Sheets, Gmail).

• Experience with scheduling systems is preferred.

🏝️ Benefits

• Permanent remote work arrangement.

• Provision of company equipment.

• Employer Share of Government Mandated Benefits.

• Internet stipends upon regularization.

• HMO coverage available upon regularization (with an option to enroll as early as Day 1).

• PTO credits and service incentive leaves.

• Major company live events in spring and winter.

• Monthly virtual employee appreciation events.

• Access to company-sponsored career skills training courses.

• A company culture that prioritizes your personal and professional development.

• Competitive salary packages that lead the industry.