Ramp-up Account Manager, French Speaker

This is a fully remote position, open to applicants in Spain.

📋 Description

• Manage a portfolio of high-value SME clients throughout European markets while fostering sustainable revenue growth.

• Assess and rank clients based on their value.

• Actively reach out to clients through regular communication and check-ins.

• Recognize and capitalize on upselling and cross-selling opportunities involving plans, card expenditures, invoicing, and credit.

• Establish strong connections with decision-makers.

• Utilize account data, usage insights, and portfolio trends to guide outreach and business discussions.

• Track account health and proactively address potential issues with at-risk accounts.

• Keep pipeline and activity records updated in Salesforce.

• Leverage Modjo to enhance performance and disseminate knowledge within the team.

• Work in conjunction with onboarding, product, and support teams.

• Promote product adoption within the first 90 days following customer activation, concentrating on revenue growth and transforming new customers into High Value Clients.

⛳️ Requirements

• Proficient in English, with native-level fluency in French.

• Minimum of 2 years of experience in account management within the fintech or B2B SaaS sectors.

• At least 1 year of experience in outbound sales or business development.

• Results-driven and highly motivated.

• Commercially astute, with an emphasis on revenue per account, growth potential, and portfolio diversification.

• Ability to make decisions based on data analysis.

• Adaptable in a fast-paced scaling environment.

• Strong communicator capable of conducting QBRs, providing constructive feedback when necessary, and escalating issues appropriately.

• Proficient with Salesforce, Google Workspace, and Slack.

• Familiarity with Modjo or similar call tools is advantageous.

🏝️ Benefits

• Ongoing personal and professional development resources and opportunities.

• Flexible travel options and the ability to work remotely or in a hybrid model throughout Europe.

• Stock Options Program accessible to all team members.

• Continuous support and care for employees.

• A modern, friendly, and environmentally conscious corporate culture.

• Work & Swim Program: one month in a corporate apartment in Cyprus.