Quality Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Analyze performance and quality data to identify trends, risks, and opportunities for enhancement.

• Conduct remote and on-site quality and health & safety audits.

• Assist services in completing audit action plans and implementing sustainable improvements.

• Present audit findings, key themes, and recommendations to stakeholders throughout the organization.

• Collaborate with operational teams to enhance compliance with legislation, regulations, and best practices.

• Aid services in preparing for CQC and other external inspections.

• Contribute to the formulation of audit methodologies and quality frameworks.

• Foster effective risk management and monitor quality-related issues.

• Work alongside colleagues, commissioners, and external partners to promote service improvement.

• Offer expert guidance on quality, compliance, and health & safety issues within Rethink Mental Illness.

⛳️ Requirements

• Proven experience in quality management, compliance, assurance, or a related field.

• NEBOSH General Certificate or NVQ Level 3 (or higher) in Health & Safety.

• Understanding of health and social care legislation, including the Health and Social Care Act 2008 and the Health & Safety at Work Act 1974.

• Proficient in using data to identify performance challenges and drive improvements.

• Strong analytical and problem-solving capabilities.

• Experience in supporting business improvement initiatives.

• Excellent communication and stakeholder management abilities.

• Proficient in Microsoft Office applications.

• Capacity to work independently and manage competing priorities.

• Willingness to travel nationally as required.

• Enhanced DBS check with Adults.

• Degree, professional diploma, or recognized management qualification (desirable).

• Qualification in Quality, Change Management, or Project Management (desirable).

• Experience in the voluntary sector (desirable).

🏝️ Benefits

• Home-based working.

• Full-time 35-hour work week.

• Travel opportunities to services across England.

• Meaningful work that improves outcomes for individuals affected by mental illness.