Public Safety Account Manager

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Expand Mallory's business with public safety and public sector agencies, utilizing the OMNIA Partners contract as the main tool.

• Establish new agency connections and enhance existing relationships across various departments.

• Facilitate the progression of quotes to finalized orders.

• Collaborate closely with the Public Safety customer service team, vendors, and the OMNIA Partners field team.

• Initiate outreach to new agencies and develop existing ones through outbound calls, emails, virtual meetings, and targeted campaigns.

• Present the OMNIA Partners contract, clarifying eligibility, competitive solicitation prerequisites, and account setup procedures.

• Expand presence across city or county departments, including police, fire, corrections, public works, utilities, parks, and emergency management.

• Address quote requests, RFQs, and informal bids, evaluating when it is advisable to pursue formal bids.

• Assist agencies in utilizing grant funding effectively by providing comprehensive quotes and documentation on time.

• Aggregate agency requirements from various manufacturers into a single contract and order.

• Organize samples, demonstrations, product training, and pricing assistance with manufacturer partners.

• Maintain records of accounts, contacts, opportunities, and next steps within Dynamics CRM.

• Ensure compliance with contracts, accurate pricing, sales reporting, and OMNIA administrative standards.

• Work in conjunction with OMNIA Partners field representatives and Mallory's external sales team.

• Remain updated on public safety products, procurement trends, funding programs, and competitor activities.

⛳️ Requirements

• Over 2 years of sales experience targeting government or public sector clients.

• Background in selling to law enforcement, fire/EMS, or other public safety agencies, or in the sale of safety/PPE products.

• Familiarity with public procurement processes, including RFQs, formal bids, purchase orders, sole source acquisitions, and agency funding mechanisms.

• Ability to handle high-volume outbound prospecting along with the associated rejections.

• Excellent written and verbal communication skills; ability to produce quotes and emails that are prompt, accurate, and clear.

• Self-motivated to manage personal goals and daily responsibilities, including remote work.

• Capability to work both independently and collaboratively within a team environment.

• Proficient in using a CRM and Microsoft Office applications.

• Experience with cooperative purchasing contracts, such as OMNIA Partners, Sourcewell, TIPS, NASPO ValuePoint, state contracts, and GSA.

• Knowledge of law enforcement, fire, or emergency response products and their end users.

• Understanding of government grant programs and the timelines for grant-driven purchases.

• Familiarity with bid portals and tools, including Bonfire, BidNet, OpenGov, SAM.gov, or GovSpend.

• Previous experience as a first responder, in public safety administration, or in government procurement.

• Knowledge of Mallory's product ranges, including fall protection and rescue gear, gas detection, respiratory and SCBA equipment, and duty gear.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• 401(k) with an employer matching program.

• Employer-covered Long Term Disability.

• Voluntary Term Life, Accident, and Disability Insurance options.

• Employee Assistance Program offering additional benefits, including financial wellness and planning services.

• Unlimited paid time off.

• Seven paid holidays each year.

• Annual performance appraisals and bi-annual reviews.

• Employee discounts and Mallory merchandise.

• Opportunities for certifications and ongoing professional development.

• Career advancement and growth opportunities.

• Fully remote work-from-home arrangement.

• A supportive and positive company culture.