Provider Partnerships and Referral Growth Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Perform regular, in-person visits to primary care practices, referring providers, and community partners throughout the Chicagoland area.

• Oversee key referrer and partner relationships as well as manage referral activities.

• Follow up with partners to promptly address any issues in the referral process.

• Organize lunch-and-learn sessions, dinners with referring providers, open houses, coffee chats, community events, and promotional activities at professional sports events.

• Collaborate with the clinical team, growth team, and external partners to coordinate events.

• Collect insights from referring providers and identify obstacles to patient referrals.

• Manage online reputation by investigating patient reviews and disseminating positive feedback to providers.

• Assist in implementing operational changes to enhance patient experience.

• Document conversations and relationships in the CRM, deriving strategic insights from them.

• Represent Genesis and its mission within the Chicago community.

• Report directly to the Marketing / Business Development leadership.

⛳️ Requirements

• Bachelor’s degree.

• Experience in a relationship-oriented role such as sales, business development, community outreach, hospitality, account management, physician liaison, or a related field.

• A reliable vehicle and a valid driver’s license.

• Willingness to drive daily across the Chicagoland area.

• Exceptional verbal communication skills.

• Ability to confidently enter a room and engage with others.

• Must be based in Chicago or willing to relocate.

• Preferred candidates will have existing relationships with primary care practices, PT clinics, athletic trainers, or workers’ comp adjusters in the Chicago area.

• A background in healthcare, sports medicine, or as a physician liaison is preferred.

• Bilingual in English and Spanish is preferred.

• Familiarity with CRM tools for tracking visits and relationships, as well as suggesting enhancements, is preferred.

🏝️ Benefits

• Performance bonus of up to $75,000 based on referral growth and the development of partner relationships.

• Mileage reimbursement for necessary driving.

• Comprehensive benefits package.