Provider Maintenance Administrative Assistant

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Conduct precise analyses of medical bills and provide recommendations and solutions based on the necessary provider information for processing.

• Examine and confirm accurate provider information within the bill review system, which includes adding or updating provider data.

• Liaise with customers to discuss provider files and validate medical provider information.

• Oversee and amend duplicate, inaccurate, or outdated data to maintain system integrity.

• Engage with medical providers to gather required information and address bill-specific concerns.

• Directly communicate with clients, responding to their inquiries promptly and professionally.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• A High School Diploma is mandatory; some college education or a college degree is preferred.

• A minimum of 2 years of experience in an office setting.

• Exceptional written and verbal communication skills, along with strong interpersonal abilities.

• Excellent organizational skills are essential.

• High proficiency with computers and software applications (MS Word, MS Excel, Email).

• Capability to meet deadlines in a fast-paced, time-sensitive environment.

• Ability to lift up to 20 lbs.

• Candidates should be able to sit for the majority of an 8-hour workday, excluding lunch and breaks.

• Candidates must be able to keyboard for the majority of an 8-hour workday, excluding lunch and breaks.

• Manual dexterity is required.

• Candidates should be able to engage in telephone conversations intermittently throughout the day.

• Fluency in reading and writing English is necessary.

• Candidates must ensure a safe home office environment.

• The home office must comply with HIPAA regulations.

• A DSL, fiber, or cable internet connection from home is required; a speed of 100 Mbps or higher is preferred.

• Applications from individuals residing in California (CA), New York (NY), or Hawaii (HI) will not be accepted or considered.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• 401K plan.

• Paid Time Off.

• Paid Holidays.

• Monthly Internet Stipend.