Property Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee a portfolio of 150–200 tenancies, serving as the main point of contact for both landlords and tenants.

• Administer the complete tenancy lifecycle, encompassing onboarding, compliance, rent reviews, tenancy modifications, and exits.

• Assess rental values and conduct annual rent reviews, securing landlord instructions and issuing appropriate notices when an increase is approved.

• Schedule regular property inspections, evaluate reports, and address maintenance, compliance, or tenancy-management issues.

• Supervise the monitoring and renewal of property safety certificates, including gas safety records, electrical installation reports, and energy performance certificates.

• Ensure properties comply with selective, additional, and HMO licensing requirements, assisting landlords with applications and renewals.

• Take comprehensive responsibility for maintenance issues from initial reporting to resolution.

• Identify and escalate urgent repairs, safety issues, and potential compliance risks.

• Manage rent arrears, establish repayment plans, and issue notices when necessary.

• Oversee tenancy modifications, including tenant changes, permitted occupiers, and other agreed variations.

• Coordinate tenancy exits, handling notice requirements, check-outs, deposit negotiations, and subsequent actions.

• Maintain precise records of property, tenancy, maintenance, and communications utilizing the CRM system.

⛳️ Requirements

• At least two years of experience in a residential property management position.

• Strong working knowledge of residential lettings legislation, property compliance, and safety standards.

• Experience in coordinating property maintenance, inspections, contractors, and compliance renewals.

• A confident communicator capable of fostering trust with landlords, tenants, and contractors.

• Excellent organizational skills, adept at managing a large and busy portfolio.

• A proactive problem-solver with a customer-first approach.

• Tech-savvy and proficient in using CRM systems and Microsoft Office.

• Resilient and adaptable, thriving in a dynamic, fast-paced environment.

• An ARLA Propertymark qualification is a plus.

• Prior experience assisting landlords with selective, additional, or HMO licensing is advantageous.

• Experience in negotiating deposit returns at the conclusion of a tenancy is preferred.

🏝️ Benefits

• 25 Days Holiday + Bank Holidays

• Life Assurance

• Enhanced Family Leave

• Birthday Off

• Career Development