Property Management Associate

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Execute standardized, process-oriented property management tasks throughout the tenancy lifecycle.

• Draft documents, maintain precise records, and manage standardized correspondence, registrations, service orders, and forms.

• Oversee leases from the initial contract stage to the final amendment.

• Register tenants with authorities upon move-in and ensure deregistration upon move-out within legal deadlines.

• Handle administrative preparations for move-ins, including key receipts and necessary arrangements.

• Create lease amendments as requested by Property Manager Specialists.

• Manage defect reports and initiate service orders, including end-of-tenancy cleanings and mailbox-label requests.

• Prepare official initial-rent documentation mandated by law.

• Maintain partner and representative information in the Room Estate system and accurately assign service partners to communities.

• Verify the identity and solvency documents of tenants and prospective tenants confidentially.

• Process residence confirmations when standard procedures apply.

• Operate independently within established processes and escalate exceptional issues to the Property Manager, ready for decision-making.

⛳️ Requirements

• Proficient written English suitable for impeccable written administration and internal communication.

• Strong precision and attention to detail.

• Disciplined approach to processes and adherence to documented procedures.

• Capability to identify deviations and escalate issues instead of improvising solutions.

• Sense of ownership and accountability for completing tasks while maintaining quality and timeliness.

• Self-organized, reliable, and capable of independent structured work with deadline-driven execution in a remote environment.

• Digital proficiency with the Room Estate system and standard office applications.

• Strong focus on data quality.

• Ability to handle identity, solvency, and residence data with discretion and confidentiality.

• Proficiency in German and French is considered an asset.

• Bonus: Experience in real estate administration, such as a Swiss apprenticeship in real estate management or completion of SVIT courses.

• Bonus: Basic understanding of Swiss tenancy laws and mandatory tenant registration processes.

• Bonus: Background in a back-office or shared service environment.

🏝️ Benefits

• Fully remote work environment, evaluated on output and cadence rather than time spent at a desk.

• Choice of equipment (laptop, monitor, accessories).

• Documented standard processes with a Property Management Team Lead who manages exceptions.

• Supportive international team that fosters a strong learning culture.

• Team retreats and an annual summer celebration.

• Performance-based bonus structure.

• Budget allocated for learning opportunities (courses, books, conferences).

• Genuine opportunities for development and expanding responsibilities based on ambition and results.

• Real ownership of tasks with straightforward feedback, devoid of micromanagement.