Project Manager III

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in project management for a significant federal government contract.

• Collaborate with the Program Manager, Task Leads, and clients to effectively plan and manage tasks.

• Oversee scope, team dynamics, scheduling, budgeting, and quality control to meet project goals and deliverables.

• Manage projects following industry best practices.

• Serve as an expert in task management and tracking.

• Communicate efficiently with clients, management, and team members.

• Identify potential project risks and formulate mitigation strategies.

• Manage competing priorities and organize work efficiently.

• Direct, organize, and coordinate contract delivery planning and production with support from the Task Lead.

• Facilitate collaboration and issue resolution among technical experts, developers, program teams, vendors, and client stakeholders.

• Create and maintain standard operating procedures, knowledge management tools, help desk workflows, and reporting dashboards.

⛳️ Requirements

• Bachelor’s degree in Arts or Science.

• Project Management Professional (PMP) certification.

• At least nine years of experience managing mid to large-scale projects.

• Experience overseeing government contracts for consulting services in Health IT/informatics, public health informatics, healthcare, or related technical fields.

• Proven experience leading or coordinating technical support, help desk, service management, or ServiceNow implementation activities in complex project settings.

• Experience in developing and managing operational workflows, escalation protocols, service-level expectations, and performance metrics.

• Skilled in coordinating issue resolution across technical, operational, and client-facing teams.

• Experience managing diverse project types, including complex software engineering initiatives.

• Familiarity with SAFe Agile methodology.

• Proficiency with Jira.

• Exceptional verbal and written communication skills.

• Experience with public health, healthcare systems, and/or Health IT projects.

• Ability to thrive in a challenging environment with multiple diverse teams.

• If required by the project, ability to successfully complete and obtain a federal Position of Public Trust Level 5 background investigation, meet all eligibility criteria, and maintain the required clearance throughout employment.

• Candidates must reside in the United States.

🏝️ Benefits

• Flexible remote work options.

• Opportunities for in-person collaboration during key events, such as the annual company meeting.

• Employee-owned organization.

• Commitment to equal-opportunity employment.