Project Coordinator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Serve as the primary liaison for both internal teams and clients during onboarding initiatives.

• Develop and oversee onboarding schedules, project plans, and critical milestones.

• Collaborate with Sales, Data Migration, Implementation, and Support teams.

• Track project advancements and ensure timely completion of tasks within the defined scope.

• Recognize risks or obstacles and work with stakeholders to resolve challenges.

• Conduct project kickoffs and regular status meetings with customers.

• Keep both internal and external stakeholders updated on project progress, forthcoming steps, and significant changes.

• Ensure precise documentation is maintained in project trackers and associated systems.

• Facilitate project closure and transition projects to Support or Customer Success teams.

⛳️ Requirements

• Over 2 years of experience in project management or implementation.

• 1–2 years of prior experience in US Payroll.

• Strong organizational abilities with a keen eye for detail and commitment to follow-through.

• Excellent interpersonal, verbal, and written communication skills.

• Highly proactive and self-driven, capable of working independently and prioritizing competing tasks.

• Comfortable leading meetings and engaging with external clients via Google Meet and phone.

• Ability to identify issues, suggest solutions, and drive resolution in a fast-paced environment.

• Proficient in Microsoft Office suite (Excel, Word, PowerPoint).

• Familiarity with CRM platforms such as Salesforce.

• Previous experience in SaaS or startups is a plus.

• Experience with client onboarding or implementation projects is advantageous.

• Familiarity with project management tools like OnRamp, Rocketlane, and Asana is a bonus.

🏝️ Benefits

• Remote-first work arrangement with the flexibility to work from home or the Downtown Vancouver office.

• A supportive atmosphere that nurtures passion for work.

• Opportunities for both professional and personal development.

• Support and discussions regarding personal and professional aspirations.

• Commitment to diversity, equal opportunity, and accommodations for disabilities during the recruitment process.