Project Manager, E-commerce

This is a fully remote position, open to applicants in Mexico, +3 more countries.

📋 Description

• Act as the primary contact for various ongoing projects initiated through the field sales team or direct clients.

• Oversee external client communications from initial mock-ups and approvals to final delivery.

• Keep an organized project tracker for a substantial pipeline of simultaneous orders.

• Ensure that every project meets specifications and is completed within the agreed timelines.

• Serve as the internal liaison for manufacturers during the production phase.

• Create and manage production schedules across multiple projects at once.

• Identify risks, delays, or specification problems early and address them before they reach the client.

• Facilitate transitions between design, production, and shipping teams.

• Suggest improvements to project management workflows to enhance efficiency and quality of output.

• Generate ideas for new gifting product types aimed at target customers.

• Represent the brand as an ambassador for quality products and customization options.

• Complete prequalifying questions, video introduction, role-specific assessment if applicable, recruitment interview, executive interview, client interview, and background and reference check.

⛳️ Requirements

• Minimum of 2 years of experience in managing a pipeline of multiple projects and workstreams concurrently.

• Excellent written and verbal communication skills that are clear and direct.

• Highly organized with a focus on finding solutions.

• Proficient in Google Suite, Canva, and PowerPoint.

• Familiarity with AI productivity tools like ChatGPT, Claude, or similar.

• Willingness to engage in emails or calls on weekends on rare occasions if necessary.

• A passion for fashion, accessories, or luxury goods, with a keen eye for quality and design.

• An updated resume is required.

• A short Loom video (1 to 2 minutes) is required.

• The Loom video must explain how you manage a large pipeline of concurrent projects and provide an example of how you identified and resolved a potential issue early.

• Experience in a client-facing creative support or project management role.

• Acquainted with project management tools such as Jira, Asana, or similar.

• Proficient in Keynote or Adobe Suite.

• Background in luxury goods, corporate gifting, or event merchandise.

🏝️ Benefits

• Paid Time Off according to company policy.

• Observance of holidays as per company guidelines.

• Fully remote work setup.

• Bi-monthly payment in USD (on the 15th and 30th of each month).

• Opportunity to work on luxury gifting programs for corporate and tournament clients.

• Chance to be part of a growing brand featured in GQ, Golf Magazine, Sports Illustrated, and InStyle.