Project Manager – Collections & Asset Recovery, Russian Speaker

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Spearhead initiatives focused on enhancing collections and equipment recovery outcomes.

• Create, assess, and refine strategies to mitigate delinquency, fraud, theft, and asset loss.

• Enhance customer risk assessment using data on customers, their payment history, and operational metrics.

• Streamline the entire recovery process: from early-stage collections and payment arrangements to hard collections, repossession, and external escalation.

• Evaluate portfolio performance and discern trends related to defaults, fraud, and equipment loss.

• Develop and evaluate new workflows, policies, communication methods, and recovery techniques.

• Establish and enhance KPIs across collections, fraud prevention, and repossession activities.

• Leverage AI coding tools like Codex and Claude Code for data analysis, prototyping, automation, and development of internal tools.

• Collaborate closely with Operations, Customer Support, Analytics, and Marketing teams to execute changes.

• Monitor outcomes and report directly to senior management and company founders.

⛳️ Requirements

• A minimum of 5 years of experience in project or product management within complex operational environments, focusing on process enhancement, system improvement, and business performance.

• Strong analytical abilities coupled with proficient project management skills.

• In-depth understanding of operational processes and data-driven decision-making.

• Experience in collections, managing delinquent customers, fraud prevention, or asset recovery is beneficial.

• Practical experience with AI coding tools such as Codex, Claude Code, or similar technologies is essential.

• Proficient in working with CRM/ERP systems, operational workflows, and data.

• Capable of independently identifying challenges, testing solutions, and driving implementation effectively.

• Fluent in English (C1+ level).

• Proficiency in the Russian language is an advantage.

• Availability during business hours in US Eastern Time is required.

🏝️ Benefits

• Become part of New York’s largest e-bike rental company, a rapidly growing startup that has secured over $20M in funding.

• Work closely with founders and senior leadership.

• Enjoy significant ownership of projects with a direct effect on profitability and loss mitigation.

• Fully remote, full-time position.

• Performance-based bonus opportunities.