Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the planning, execution, monitoring, and successful delivery of various Network Services projects.

• Ensure that project deliverables are finalized within the stipulated time frame, scope, and budget constraints.

• Coordinate and manage Time & Materials service engagements from initiation to billing conclusion.

• Administer customer network benchmark assessments, recertification initiatives, reporting obligations, and stakeholder communications.

• Work alongside technical teams to outline, prioritize, monitor, and execute systems automation projects.

• Act as the primary point of contact for customers throughout the entire project lifecycle.

• Provide consistent status updates, manage expectations effectively, and ensure customer satisfaction.

• Organize field personnel, engineers, subcontractors, equipment, and other project resources.

• Create and sustain project timelines, meeting minutes, risk logs, change requests, project documentation, and client-facing materials.

• Track project expenses, T&M labor metrics, purchasing needs, invoicing milestones, and profitability.

• Collaborate with sales, engineering, field operations, service delivery, and leadership teams.

• Identify potential project risks, formulate mitigation strategies, and proactively address issues.

• Contribute to the development of project management processes, tools, and reporting frameworks.

• Maintain precise project records in CRM, project management, ERP, and reporting systems.

• No direct reports.

⛳️ Requirements

• Bachelor’s degree in Business, Project Management, Telecommunications, Engineering, Information Technology, or a related discipline, or equivalent practical experience.

• A minimum of 1–3 years of experience in project coordination, project management, service delivery, operations, or a similar role.

• Prior experience in telecommunications, network infrastructure, wireless communications, security systems, or related technology sectors.

• Capability to handle multiple projects simultaneously in a dynamic environment.

• Proficient knowledge of Microsoft Office Suite, especially Excel, Word, PowerPoint, and Teams.

• Exceptional verbal and written communication abilities.

• Strong organizational, analytical, and problem-solving skills.

• Proficient in creating and managing project schedules, status reports, and customer communications.

• Ability to work independently while effectively collaborating within cross-functional teams.

• PMP, CAPM, or other project management certifications are preferred.

• Familiarity with network services, managed services, benchmarking programs, or compliance recertifications is preferred.

• Experience with CRM, ERP, ticketing, and project management systems is preferred.

• Knowledge of automation platforms, workflow processes, and operational reporting is preferred.

• Experience in managing customer-facing projects and communicating with executive-level stakeholders is preferred.

• Strong understanding of budgeting, forecasting, and project financial management is preferred.

• Occasional travel may be necessary for customer meetings, project kickoffs, field activities, training sessions, and company meetings.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k).

• Paid Time Off (PTO).

• Holiday Pay.

• Education incentives.

• Certification incentives.

• Competitive compensation.

• Remote work-from-home options may be available.

• Necessary resources, technology, and support provided.

• Travel requirements are generally minimal.