Project Manager

This is a fully remote position, open to applicants in Thailand.

📋 Description

• Create comprehensive project plans that include timelines, milestones, and deliverables tailored for each client.

• Ensure that project scope and objectives are in alignment with client expectations.

• Determine necessary resources and tasks required for successful project execution.

• Act as the primary contact for clients throughout the engagement and onboarding process.

• Deliver project updates through regular meetings and email communications.

• Manage client expectations while effectively communicating and documenting any changes.

• Promote collaboration among internal teams and provide progress reports to clients and senior leadership.

• Assist with client onboarding and software handover by gathering client requirements, organizing walkthroughs, and facilitating training sessions.

• Review, process, and address client inquiries within the turnaround times established by the team.

• Monitor and track ESG reporting requirements and trends within relevant markets and jurisdictions.

• Participate in process enhancements and the ongoing development of the ESG product offering in collaboration with IT, Marketing, and other departments.

• Take responsibility for production goals, deliver high-quality results, and adhere to deadlines.

• Contribute to regular internal training sessions to enhance the team's knowledge base.

⛳️ Requirements

• A Bachelor’s degree in Business, International Development/Relations, Social Science, Interdisciplinary Studies, or a related field (knowledge in Sustainability, Environmental Science, or International Human Rights is advantageous but not mandatory).

• A minimum of 2–3 years of professional experience in project management specifically for a SaaS product.

• Exceptional client-facing abilities.

• Demonstrated expertise in creating Statements of Work (SOW) and managing client expectations concerning changes, costs, and timelines.

• Familiarity with project risk and issue management, including identification, documentation, mitigation, and escalation processes.

• Outstanding written and verbal communication skills, with the ability to convey project status, technical concerns, and risks to both technical teams and executive-level clients.

• Competence in motivating and leading diverse, cross-functional teams while effectively resolving conflicts.

• Adaptability and strong problem-solving capabilities.

• Some familiarity with ESG reporting requirements, including annual and sustainability reports.

• Proficiency in both English and Thai.

• Strong research, analytical, and time management skills.

• Capacity to perform under pressure and meet daily/weekly deadlines.

• Self-driven and capable of working independently or collaboratively within a team.

• Experience managing B2B software, ERP, CRM, or specialized SaaS platform implementations from initiation to Go-Live is beneficial but not required.

• Preferred experience in issuer/client communications and collaboration with teams across various geographical locations.

• Certifications in international frameworks such as GRI, TCFD, or SASB are advantageous but not essential.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• Collaborative and inclusive work environment.

• Competitive salary and performance-based incentives.