Project Coordinator

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Manage and oversee the capacity of the client's reviewer pool in a dynamic manner.

• Monitor and coordinate the holiday schedules of reviewers.

• Carry out daily follow-up tasks, handle extension requests and reassignments, and ensure timely delivery.

• Utilize client-specific applications and tools effectively.

• Perform basic troubleshooting for both internal and client-specific tools.

• Delegate inquiries as necessary.

• Generate and manage reports.

• Maintain consistency throughout the program and recommend best practices.

• Initiate process enhancements and contribute to the program's development.

• Offer support and build partnerships with internal and external teams.

• Engage, communicate, and collaborate with stakeholders through meetings, sync-up calls, and status updates.

• Create and deliver impactful training to internal team members and linguists.

• Emphasize quality assurance, strategic process improvements, and the strengthening of vendor and client relationships.

⛳️ Requirements

• At least 1-2 years of project management experience in Localization.

• Strong ability to quickly learn and master new technical tools, applications, and complex systems.

• Extensive experience with the MS Office suite, especially advanced Excel skills (pivot tables, VLOOKUP, data manipulation) for report management and analysis.

• Self-reliant and dependable, with a readiness to learn new tools.

• Capable and willing to work independently, with some remote support available.

• Exceptional time management skills and adaptability to change.

• Ability to communicate effectively in writing in English and in face-to-face online interactions.

• Strong attention to detail and excellent customer service skills.

• Capacity to perform under pressure in a deadline-driven setting.

• Experience in teaching or training.

• Previous experience in translation or localization.

• Familiarity or experience working with multiple languages or cultures.

• Proficient in using Google online tools such as Drive, Docs, and Sheets.

• Experience managing a high volume of emails.

• Background in process documentation.

• Advanced knowledge of Excel, including formulas and macros.

🏝️ Benefits

• Opportunities for training and development for linguists and internal team members.

• Flexible remote work arrangement.