Project Assistant – Level III – Sales

This is a fully remote position, open to applicants in Alabama, +46 more states.

📋 Description

• Serve as the primary point of contact for designated Transit customer accounts for CSSNA on-highway.

• Oversee the daily bids/RFQ bidding cycle, ensuring that bids are identified, processed, and submitted punctually.

• Collect W/L bid data, assess outcomes, and propose actions to management.

• Develop and execute bidding analytical dashboards and reports from relevant databases.

• Manage assigned customer accounts throughout the complete order lifecycle, including customer setup, order entry, modifications, and escalations.

• Handle logistical requirements to ensure orders are dispatched by agreed-upon timelines.

• Assist management in establishing the daily bids process with clearly defined roles.

• Work collaboratively with branch operations staff post-bid awards to fulfill orders according to customer specifications.

• Communicate needs to management and related functions.

• Address complex customer inquiries by leveraging research and knowledge of Cummins processes, systems, and practices.

• Deliver prompt and informative responses to adhere to Service Level Agreement standards.

• Prepare and distribute both standard and tailored internal and customer reports.

• Engage in process improvement initiatives.

• Maintain documentation and ongoing communication with customers and key stakeholders throughout the daily bids/RFQ process.

• Support the objectives and initiatives of Customer Order Management and the Branch Parts department.

• Utilize CSSNA order entry and management systems, including BMS, to oversee bids.

• Contribute to bid performance reporting, data analysis, and continuous improvement of processes.

⛳️ Requirements

• Familiarity with and prior experience using the Cummins Business Management System (BMS) in an Operations context, ideally in Parts Management.

• Experience collaborating with Branch Operations and a general understanding of their duties and responsibilities.

• Proficiency in creating Power BI Dashboards / Power Apps and performing data analysis to track process trends and KPIs.

• High school diploma or equivalent certification of secondary education, or comparable experience as applicable by regulations.

• This position may necessitate licensing to comply with export controls or sanctions regulations.

• Requires substantial relevant work experience or specialized skills gained through training or on-the-job experience.

• A college degree or equivalent is preferred.

🏝️ Benefits

• Comprehensive health insurance plans.

• Retirement savings options with company matching.

• Opportunities for professional development and growth.

• Generous paid time off and holidays.

• Employee discounts and perks.