Project Assistant, Healthcare Transformation

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the coordination and management of client service projects, which includes scheduling meetings, preparing materials, and monitoring timelines.

• Manage schedules and deliverables for both internal and external client meetings and tasks.

• Communicate with clients to provide updates, collect information, and address inquiries.

• Support the creation and distribution of project reports, presentations, and other deliverables.

• Maintain and update project documentation, databases, and client records.

• Collaborate with team members to ensure the timely completion of tasks and deliverables.

• Assist in the development and refinement of client service processes and procedures.

• Provide administrative support, including data entry, document formatting, filing, and version control.

• Monitor project progress and gather client feedback to inform improvements.

• Participate in team meetings and contribute to the planning and execution of client service strategies.

⛳️ Requirements

• Bachelor’s degree.

• 1–2 years of experience in project coordination or administrative support, ideally in a client services or customer-facing environment.

• Experience in communicating with clients or stakeholders in a professional context.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Ability to manage sensitive information with discretion and uphold confidentiality.

• Strong attention to detail and a commitment to producing high-quality work.

• A customer service mindset and a proactive approach to supporting client needs.

• Excellent organizational and time management skills; ability to prioritize multiple tasks effectively.

• Capability to work independently and collaboratively in a virtual team environment.

• Currently authorized to work in the U.S. on a full-time basis.

• Must fulfill specific residency requirements based on project work.

• Selected candidates must comply with child safeguarding standards and undergo reference and background checks.

🏝️ Benefits

• AIR’s Total Rewards Program.

• Equal employment opportunity/affirmative action employer.

• Reasonable accommodation during the employment process.

• Drug-free work environment.

• Child safeguarding standards and principles.

• Reference and background checks for selected candidates.