Program Manager, Product & GTM Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and sustain product curriculum, which includes eLearning, live sessions, job aids, playbooks, and FAQs for product launches and ongoing updates.

• Take ownership of launch execution for GTM initiatives, encompassing timelines, session logistics, communications, invitations, and follow-ups.

• Oversee enablement systems, including tracking, reporting, scorecards, and AI knowledge agents.

• Convert enablement-system outputs into actionable insights for stakeholders.

• Collaborate in measuring completion, sentiment, and behavior-change indicators to illustrate enablement impact.

• Manage additional projects and responsibilities as required by business needs.

• Work in partnership with Product Marketing, Product, Sales, Customer Success, and RevOps.

• Report directly to the head of the Product + GTM Enablement team.

⛳️ Requirements

• 3–5 years of experience in enablement, program/project management, sales enablement, or a related GTM operations role in the technology sector.

• Excellent organizational and project management capabilities, with experience managing multiple launches or programs concurrently.

• Experience in instructional design, creating training materials, job aids, or curriculum.

• Direct GTM experience is preferred.

• Strong writing skills with the ability to convert product briefs into clear, field-ready language.

• Proficient with enablement technology stacks, including LMS, conversation intelligence, and CRM systems.

• Comfortable utilizing AI tools in everyday tasks.

• Data-driven approach that leverages completion and feedback data to prioritize and enhance programs.

• Familiarity with AI-powered tools and the ability to discern when to automate versus rely on human judgment.

• Experience in recruiting or B2B SaaS is advantageous.

• Currently authorized to work full-time in the United States.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Basic life insurance.

• Resources for mental health support.

• Financial wellness benefits.

• Fully compensated parental leave.

• Short-term and long-term disability coverage for employees based in the US.

• 401(k) plan with company matching.

• Up to 14 paid holidays scheduled per calendar year for employees in the US.

• Up to 80 hours of paid sick leave each calendar year for US-based employees.

• Up to 20–25 days of paid vacation annually for non-exempt employees, based on tenure.

• Flexible paid time off (PTO) policy for exempt employees.

• Bonus structure that rewards outstanding performance.

• Performance review program offering actionable feedback.

• Shared office spaces located in New York City and Ireland.

• Optional co-working spaces available.

• Employee resource groups.

• Option to opt-out of AI during the hiring process.