Program Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Create and manage comprehensive program work plans, timelines, milestones, resources, risks, mitigation strategies, and staffing requirements.

• Oversee program execution in accordance with objectives, contractual commitments, budgets, and timelines.

• Facilitate coordination among internal teams, delivery partners, and stakeholders.

• Maintain the daily relationship with the delivery partner to ensure that deliverables, timelines, and service standards are fulfilled.

• Organize partner check-ins, planning meetings, and discussions for issue resolution.

• Supervise multiple program cohorts, employer involvement, and key activities.

• Prepare, track, and forecast program budgets while ensuring adherence to funder guidelines and ICTC policies.

• Evaluate performance, deliverables, and KPIs, and execute corrective measures as needed.

• Assist in employer recruitment, outreach, engagement, and enrollment objectives.

• Create promotional materials for the program and engage stakeholders and participants in collaboration with communications and marketing teams.

• Lead program governance, steering committee meetings, partner check-ins, and internal planning discussions.

• Coordinate data collection and documentation for monitoring, evaluation, impact measurement, and ongoing improvement.

• Compile funder reports, progress updates, briefing documents, and other reporting deliverables.

• Provide program updates, analyses, and recommendations to senior leadership.

• Cultivate relationships with employers, industry stakeholders, government representatives, workforce development organizations, and ecosystem partners.

• Represent ICTC at industry events, conferences, employer briefings, and networking engagements.

• Establish strategic partnerships and identify prospects for program growth, sustainability, renewal, and expansion.

• Assist in proposal development, partnership formation, and future funding initiatives.

• Lead, mentor, and coordinate program staff, facilitators, contractors, and subject matter experts.

• Support workforce planning, recruitment, onboarding, training, retention, performance management, and professional development.

• Define team objectives, performance expectations, roles, responsibilities, and OKRs.

• Promote a collaborative, inclusive, and high-performing team culture.

• Manage staff schedules, workloads, priorities, and resource allocation.

• Facilitate change management and cross-departmental collaboration.

• Work in conjunction with the Evaluation and Impact team and delivery partner on program data, metrics, feedback, surveys, interviews, and reporting.

• Analyze performance data and stakeholder feedback to pinpoint risks, opportunities, and recommendations for continuous improvement.

⛳️ Requirements

• Post-Secondary Education degree specializing in Business Administration, Project/Program Management, Public Administration, or a related discipline.

• 5-7 years of pertinent experience in program management, workforce development, economic development, or a related field.

• Proven experience managing complex programs, including budgets, partnerships, multiple priorities, and ambitious timelines.

• Experience administering government-funded programs and fulfilling reporting and compliance obligations.

• Background in engaging employers, SMEs, and external stakeholders.

• Strong leadership and people management capabilities.

• Exceptional organizational, project management, communication, and stakeholder management skills.

• Keen attention to detail, with experience in reporting, documentation, and performance monitoring.

• Ability to work autonomously and effectively in a dynamic, fast-paced environment.

• Knowledge and experience in business growth and development, particularly within the public and not-for-profit sectors.

• Familiarity with business and management principles related to strategic planning and program development.

• PMP, PMI-ACP, or another recognized project/program management certification is highly advantageous.

• Experience in the not-for-profit sector is a plus.

• Experience collaborating with employers in the manufacturing and/or automotive sectors is a strong asset.

• High integrity, sound judgment, confidentiality, and adherence to ethical standards.

• Capability to work with remote teams across Canada.

• Commitment to fostering diversity and inclusion.

🏝️ Benefits

• One-year, full-time term position.

• Remote work opportunity in Ontario.

• Mission-driven, collaborative, innovative, and forward-thinking work environment.

• Opportunities to lead impactful programs that promote economic growth.

• Environment that encourages professional growth and lifelong learning.

• Equal opportunity employer.

• Accommodation measures provided during the hiring process.