Program Manager – Federal Financial, Regulatory Service

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily delivery and operational integrity of a complex federal technology program involving multiple projects and workstreams.

• Act as a key point of contact and trusted collaborator for government program leaders, sponsors, contracting entities, and technical representatives.

• Cultivate and sustain strong customer relationships through regular communication, transparency, responsiveness, and dependable delivery.

• Lead multidisciplinary teams encompassing software engineering, product management, design, project management, and other technical and delivery functions.

• Manage the program's scope, schedule, budget, staffing, risks, dependencies, contractual obligations, and overall performance.

• Develop and uphold effective delivery processes that promote predictable execution, continuous enhancement, and high-quality outcomes.

• Facilitate program reviews, planning sessions, status meetings, and regular engagements with both customers and internal teams.

• Identify program risks, delivery obstacles, and operational challenges and drive their resolution.

• Communicate any changes in scope, schedule, staffing, budget, or delivery expectations to both internal and external stakeholders.

• Ensure accurate program reporting and visibility into milestones, deliverables, staffing, risks, dependencies, and contractual commitments.

• Oversee program financial performance, including planned revenue, staffing, billable utilization, labor allocation, and gross margin.

• Lead, manage, and mentor cross-functional team members while assisting with performance management, professional development, resource planning, recruitment, and onboarding.

• Collaborate with technical and practice leadership to guarantee teams possess the skills, resources, and support needed to achieve program objectives.

• Promote a collaborative and accountable team culture that emphasizes delivery excellence and continuous improvement.

• Identify opportunities for organic account growth and broadened customer support.

• Serve as the program subject matter expert for recompete and proposal initiatives.

• Assist in transition planning and continuity of operations during contract changes, staffing shifts, or organizational restructuring.

⛳️ Requirements

• Bachelor’s degree and 7+ years of relevant professional experience, or a comparable combination of education and experience.

• 4+ years of experience in directly managing complex technology programs, digital services, software delivery, or related technical initiatives.

• Proven experience in managing multidisciplinary technical and delivery teams across multiple concurrent projects or workstreams.

• Demonstrated capability in managing program scope, schedule, budget, staffing, risk, and contractual deliverables.

• Experience working directly with senior customers and stakeholders in a client-facing program leadership capacity.

• Experience in managing program financial performance, staffing plans, resource allocation, and delivery projections.

• Strong knowledge of Agile methodologies and contemporary software or digital service delivery practices.

• Proven ability to identify, communicate, and resolve complex program risks, delivery challenges, and operational issues.

• Excellent written and verbal communication skills, including experience in relaying program status, performance, risks, and priorities to senior stakeholders.

• Must currently possess, or have recently possessed, a Moderate Risk Public Trust (MRPT) determination or higher-level federal security clearance (Secret or Top Secret).

• Must be able to successfully fulfill all additional federal customer suitability, fitness, and financial background requirements.

• Preferred: Experience in managing technology or digital services programs within the federal government contracting space.

• Preferred: Experience supporting federal civilian agencies; prior experience with FDIC is advantageous.

• Preferred: Experience in web modernization, digital transformation, content management platforms, or other public-facing digital services.

• Preferred: Experience in federal contract recompetes, proposals, organic growth, or account expansion.

• Familiarity with federal contract performance and customer evaluation processes, including CPARS.

• PMP, ITIL, Agile, or similar program/project management certification is preferred.

🏝️ Benefits

• Company-subsidized health, dental, and vision insurance.

• Flexible PTO.

• 401K with employer match.

• Paid parental leave after one year of service.

• Employee Assistance Program.

• Remote work environment and flexible work arrangements.