Director of Product Program Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement the Product Operating Charter across all product lines, which includes managing cadences, decision rights, backlog and roadmap reviews, quarterly planning, reporting, calendars, artifacts, and meeting hygiene.

• Design and coordinate Product’s involvement in the complete launch and release management process, linking Product, Product Marketing, Sales, Customer Success, Enablement, Support, and other teams.

• Maintain a comprehensive release calendar, establish launch tiers, readiness requirements, launch gates, cross-functional checklists, and serve as a single source of truth for shipping, timing, and accountability.

• Manage the transition from feature completion to market readiness and field enablement.

• Set up product usage and telemetry rollups, roadmap and delivery dashboards, Voice of Customer intake, and product operations tooling.

• Act as the operational link across Product, Product Marketing, Engineering, Customer Success, Sales, and Enablement.

• Oversee cross-product connected-program dependencies and delivery.

• Facilitate the onboarding of PMs and cross-functional partners into the operating model and formalize launch, release, planning, and reporting playbooks.

• Take ownership of portfolio delivery timelines, forecasting, milestone tracking, commitment integrity, and early escalation of slippages with impacts and options.

• Conduct intake, scoring, Now/Next/Later prioritization, capacity-versus-demand modeling, and portfolio trade-off facilitation.

• Design and manage the product-to-organization meeting architecture, decision log, action and commitment tracker, and ensure accountability follow-through.

• Streamline or consolidate low-value meetings while ensuring decisions, owners, commitments, and status are transparent across the company.

⛳️ Requirements

• 8–12+ years of experience in enterprise B2B SaaS, focusing on product operations, product program/portfolio management, or technical program management.

• Proven experience in establishing operating rhythms and launch processes on a large scale.

• Demonstrated ownership of cross-functional launch and release management connecting Product and Product Marketing/GTM.

• Experience in managing a multi-product or platform portfolio, coordinating cross-team dependencies and shared-platform efforts.

• Proficiency with product operations tools and data, including roadmapping, backlog/agile methodologies, and product analytics.

• Capability to generate reports that inspire trust from leadership.

• An organized, systems-thinking, low-ego operator who can influence without authority.

• Credibility to drive the process among Sales, Customer Success, and Marketing teams.

• Preferred: Experience in GRC or regulated-industry SaaS, and bringing a platform or connected-suite offering to market.

• This role is available for US-based employees; E-Verify participation is required.

🏝️ Benefits

• Health, Dental & Vision Insurance.

• 401 (k) with Employer Match.

• Open PTO, 11 Paid Holidays, and 4 Annual Paid Global Wellness Days Off.

• Short-Term Disability (STD), Long-Term Disability (LTD) & Group Life Insurance.

• Paid Parental Leave.

• Pet Insurance.

• Flexible Spending Account (FSA) & Health Savings Account (HSA) Options.

• Employee Assistance Program.

• Remote Work Opportunities.

• Career Advancement and Professional Development Opportunities.

• Employee Recognition Programs.

• Access to LinkedIn Learning Platform.

• Eligibility for an annual bonus.