Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily program management tasks that support various agile product teams delivering digital health products for Veterans.

• Act as the primary liaison for government partners, subcontractors, and internal leadership.

• Manage comprehensive program schedules, milestones, deliverables, risks, issues, assumptions, and dependencies.

• Coordinate the execution of tasks across product, engineering, design, research, analytics, and operations teams.

• Facilitate the management of cross-team dependencies.

• Assist product owners and delivery teams with sprint objectives, release timelines, and long-term delivery plans.

• Oversee contract performance to ensure timely, within-scope completion of deliverables as per contract stipulations.

• Create and present regular program reports and dashboards.

• Monitor program health through schedules, risks, customer satisfaction, team velocity, analytics, and operational metrics.

• Organize kickoff meetings, stakeholder discussions, executive briefings, and status reviews.

• Establish relationships with VA leadership and communicate program status, achievements, risks, and mitigation strategies.

• Assist with financial planning, contract management, staffing projections, and budget oversight.

• Manage the onboarding and offboarding processes for program personnel.

• Supervise project personnel and cultivate a collaborative, inclusive, high-performing team environment.

• Identify opportunities for process enhancements, operational efficiencies, and continuous improvements.

• Support workforce development, mentoring, and initiatives aimed at enhancing employee engagement.

• Contribute to business development activities, including proposal evaluations, technical documentation, staffing strategies, and performance narratives.

• Undertake additional duties and special projects as required.

⛳️ Requirements

• A Bachelor’s degree in a relevant field is preferred.

• 8–10 years of experience in project or program management, particularly within complex federal technology programs.

• 5+ years of experience leading multiple agile product teams focused on high-profile, user-facing digital products, ideally in the healthcare or digital health sectors.

• Experience working with the Department of Veterans Affairs, Veterans Health Administration, or other federal civilian agencies.

• Proficiency in managing project budgets, schedules, staffing, and contract performance.

• Strong grasp of Agile delivery, sprint planning, backlog management, release planning, and product lifecycle management.

• Familiarity with tools such as GitHub and Mural.

• Experience in developing executive-level reports and performance metrics.

• Excellent communication, facilitation, stakeholder management, and organizational abilities.

• Capability to lead cross-functional teams and influence stakeholders at every organizational level.

• Ability to juggle multiple priorities within a fast-paced environment.

• Experience in managing staff and conducting performance evaluations.

• Preferred skills include Agile Project Management, Program & Portfolio Management, Risk & Issue Management, Executive Stakeholder Engagement, Government Contract Management, Microsoft Office Suite, Data-driven Program Reporting, Team Leadership & Mentorship, Change Management, and Strategic Planning.

🏝️ Benefits

• Recognized as a “Best Place to Work” for the past 9 years.

• An equal opportunity employer.

• Salary range provided in accordance with relevant state and local pay transparency regulations.