Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with clients, company leadership, and project team leaders.

• Assess and disseminate project metrics and updates.

• Cultivate and maintain client relationships, with assistance from the Program Director.

• Collaborate with HMS contract operations and implementation teams to guarantee effective service delivery.

• Lead the development and/or evaluation of client deliverables.

• Monitor and communicate the resolution of deliverables.

• Design, create, and manage client-facing operational reports and program management tracking tools.

• Supervise operational and financial performance.

• Oversee and manage contracts, specific products/services, or special projects.

• Project-manage across indirect reports and suggest program modifications.

• Identify risks and implement risk mitigation strategies.

⛳️ Requirements

• Bachelor’s degree.

• A minimum of five (5) years of experience in Medicare/Medicaid.

• At least five (5) years of experience working with healthcare providers.

• Exceptional attention to detail.

• Capability to handle sensitive/protected health information.

• Proven expertise in Excel and other reporting/analytics tools.

• Ability to generate reports, dashboards, and performance metrics.

• Strong analytical skills for recognizing trends, risks, opportunities, and root causes through data analysis.

• Skill in translating complex data into actionable insights and recommendations.

• Proficiency in using data-driven analysis to suggest process enhancements and resource allocation strategies.

• Excellent presentation and communication abilities.

• Must reside in the United States.

• Availability typically from 8 AM to 5 PM Central Standard Time, with some flexibility.

• Video cameras are required during all interviews and for the initial week of orientation.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for learning and career advancement.

• Access to technical credentials and certifications.

• Generous and flexible vacation policy.

• Educational assistance programs.

• Leadership and technical development academies.

• 401(k) employer matching.

• Comprehensive health benefits.

• Opportunities to travel for work (0-10%).